Hotel Manager

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Hotel and Catering Personnel
Wes-Kaap
ZAR 400 000 - 500 000
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Job description

Do you have a passion for excellence, a heart for service, and the drive to lead? We're looking for a dynamic and experienced Hotel Manager to take the reins. As Hotel Manager, you’ll be the heartbeat of operations, ensuring that every guest experience is memorable.

Responsibilities:

As the Hotel Manager, you will:

  1. Oversee daily hotel operations
  2. Ensure guest satisfaction and handle complaints effectively
  3. Manage staff and foster a positive work environment
  4. Develop and implement operational policies and procedures
  5. Monitor financial performance and manage budgets

Qualifications:

  • 5+ years’ experience in hotel management or senior leadership within hospitality
  • Strong business acumen with a flair for customer service
  • Exceptional leadership and people management skills
  • Proficient in hotel systems (PMS, POS, etc.)
  • Hands-on, solution-driven, and ready to innovate
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