Hotel Management Couple

Minimum Requirements:

1. Matric or equivalent + Post graduate qualification advantageous
2. A Minimum of 5 years’ hospitality management experience (preferably in a resort environment)
3. Strong financial acumen (budgeting, reporting and stock control)
4. Ability to work independently and lead a team with professionalism and empathy
5. Comfortable living in a remote location and adaptable to a dynamic environment
6. Experience with hospitality related computer systems, in particular APEX and NIGHTSBRIDGE and OTA’s

Key Responsibilities:

1. Overall management and leadership of the hotel, campsite, and all facilities
2. Ensuring consistent guest satisfaction and handling guest feedback with professionalism
3. Staff management across all departments (Kitchen, Front Office, Maintenance, Housekeeping and Security)
4. Budgeting, financial controls, cost-saving initiatives and stock management
5. Operational oversight of F&B, housekeeping and front of house
6. Property and grounds maintenance, coordinating in-house maintenance and contractors when on the property
7. Upholding health and safety standards and ensuring compliance with all regulatory requirements
8. Regular reporting to Shareholders and Head Office on operations, finances and performance