Hotel General Manager

Alliance International Consulting Firm; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dynamic Hotel General Manager to oversee operations and enhance guest experiences. This role involves strategic planning, staff management, and financial oversight to ensure the hotel meets its business goals. You will lead a dedicated team, implement marketing strategies, and ensure compliance with regulations. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering outstanding service. Join a forward-thinking company where your expertise will make a significant impact on guest satisfaction and operational success.

Qualifications

• 2-3 years of experience in hotel management or a related role.
• Proven track record of managing hotel operations successfully.

Responsibilities

• Oversee daily hotel operations and develop operational strategies.
• Lead and train hotel staff to ensure exceptional guest experiences.

Skills

Leadership Skills

Interpersonal Skills

Problem-Solving Abilities

Decision-Making Abilities

Hotel Management Software Proficiency

Basic Accounting Principles

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Tools

Hotel Management Software

Job description

Kinshasa, Kinshasa, Democratic Republic of the Congo

Job Views: 105 views

Key Responsibilities:

1. Strategic Planning & Operations:

   • Oversee the day-to-day operations of the hotel, ensuring smooth functioning across all departments (housekeeping, front office, F&B, etc.).
   • Develop and implement operational strategies to achieve business goals.

2. Staff Management:

   • Lead, train, and motivate hotel staff to provide exceptional guest experiences.
   • Manage recruitment, performance evaluation, and team development.

3. Guest Experience:

   • Ensure high-quality customer service and address guest complaints or feedback promptly.
   • Maintain excellent standards of cleanliness, comfort, and hospitality.

4. Financial Management:

   • Prepare and manage budgets, monitor expenses, and maximize profitability.
   • Analyze revenue reports and implement cost-saving measures without compromising quality.

5. Marketing & Sales:

   • Collaborate with the marketing team to promote the hotel and increase occupancy.
   • Establish partnerships with travel agencies, event planners, and other stakeholders.

6. Compliance & Safety:

   • Ensure the hotel complies with all relevant regulations, including health, safety, and labor laws.
   • Regularly inspect facilities to ensure standards are maintained.

Key Qualifications:

1. Education:

   • Bachelor's degree in Hospitality Management, Business Administration, or a related field.

2. Experience:

   • Minimum 2-3 years of experience in hotel management or a related role.
   • Proven track record of successfully managing hotel operations and achieving financial targets.

3. Skills:

   • Strong leadership and interpersonal skills.
   • Excellent problem-solving and decision-making abilities.
   • Proficient in hotel management software and basic accounting principles.

4. Communication:

   • Fluency in English (knowledge of local language preferred).

Preferred Attributes:

• Ability to handle high-pressure situations effectively.
• Strong networking and negotiation skills.
• In-depth knowledge of the hospitality industry and market trends.

Job Title: Hotel General Manager

Salary Range: ₹50,000 - ₹80,000 per month

Job Type: Full-time, Onsite

Created Date: 2024-11-26

End Date: 2025-05-11

Experience: 2 - 3 years

Salary: 80,000

Openings: 1