Hotel Front Office Manager - Centurion

Restaurant Careers; Centurion; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A Boutique Hotel in Centurion seeks a proactive Front Office Manager to ensure excellent guest experiences and operational efficiency. The role involves overseeing front office operations, training staff, and building relationships with guests and partners. Ideal candidates will have significant hospitality experience and a commitment to quality service.

Qualifications

• 5 to 10 years of experience required.
• Proficiency in guest service management.

Responsibilities

• Oversee daily front office operations including reception and concierge.
• Train and mentor front office team for exceptional service quality.
• Collaborate with departments for guest satisfaction.

Skills

Computer literate

Customer service

Education

Grade 12

Job description

Company: Restaurant Careers

Company Description: Recruitment company in the hospitality industry specializing in Restaurant Management & Chef positions.

Contract Type: Full Time

Experience Required: 5 to 10 years

Education Level: Grade 12

Number of vacancies: 1

Job Description

Hotel Front Office Manager - Centurion

Centurion, Gauteng

Posted 5 days ago

Company: Restaurant Careers

Company Description: Recruitment company in the hospitality industry specializing in Restaurant Management & Chef positions.

Contract Type: Full Time

Experience Required: 5 to 10 years

Education Level: Grade 12

Number of vacancies: 1

Job Description

A Boutique Hotel in Centurion is seeking a motivated Front Office Manager to lead and manage all front office operations. This role involves ensuring guests have an exceptional experience while maintaining high standards of service and operational efficiency. Candidates should be computer literate and familiar with online travel agencies and their functions.

Key Responsibilities:

1. Oversee daily front office operations, including reception, concierge, and guest services.
2. Train, lead, and mentor the front office team to ensure exceptional service quality.
3. Maintain and enforce brand standards in the reception area.
4. Foster relationships with guests, staff, and local community partners to enhance the hotel's reputation.
5. Collaborate with various departments to ensure seamless service delivery and guest satisfaction.

This role primarily operates during the day shift (8 am to 5 pm) from Monday to Friday, with the successful candidate expected to cover 4 evening or weekend shifts to support front-of-house operations. The salary ranges from R 20,000 to R 30,000 depending on experience. Quote reference nr RA125 when applying.

Salary: R25,000.00 Monthly

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