Hotel Food And Beverage Supervisor R22500

Insphired Recruitment Solutions; Cape Town; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player in hospitality is seeking a Food and Beverage Supervisor to oversee operations and ensure exceptional service. In this dynamic role, you will manage guest complaints, maintain staffing levels, and conduct staff training. Your expertise in beverage cost management and ability to lead in the absence of the manager will be crucial to success. This position offers a unique opportunity to make a significant impact in a vibrant environment, where your contributions will enhance the overall guest experience and operational efficiency. If you're passionate about hospitality and ready to take on a leadership role, this is the perfect opportunity for you.

Qualifications

• Degree or diploma in hospitality management or related field required.
• Experience in supervisory roles in F&B, preferably in four-star hotels.

Responsibilities

• Handle guest complaints and ensure staffing levels are adequate.
• Conduct staff training and manage beverage costs within budget.

Skills

Effective Communication

Staff Training

Complaint Handling

Decision Making

Flexibility

Education

Degree in Hospitality Management

Diploma in Hospitality Management

Job description

Food and Beverage Supervisor

Our client in the Hospitality industry is looking for a Food and Beverage Supervisor.

Responsibilities

1. Effectively handle guest complaints
2. Assist with rostering, taking into consideration forecast, wage cost, staff requests, etc.
3. Ensure staffing levels are adequate for the next service period, adjusting the roster where necessary
4. Ensure beverage cost is maintained to budget
5. Report any shortages in equipment to the manager
6. Conduct staff training including induction and product knowledge
7. Counsel staff if not performing to the Outlet's standards
8. Attend and actively participate in necessary meetings
9. Be able to take charge of the outlet/area in the absence of the Manager
10. Daily stock ordering
11. Flexibility to work in all F&B areas

Desired Experience & Qualification

1. Degree or diploma in hospitality management or related field.
2. Supervisory/managerial role in F&B department, preferably in a four-star hotel.
3. Experience in rostering, staff scheduling, and managing staffing levels.
4. Ability to manage beverage costs within budget.
5. Conducting staff training, including induction and product knowledge.
6. Capable of taking charge in the absence of the Manager, making decisions, and leading a team.
7. Effective communication in meetings and with the team.
8. Willingness to work in all F&B areas.
9. Understanding of the food and beverage industry, trends, and best practices.

Package & Remuneration

R