Hospitality Professional - Housekeeping

Hilton; Komani; On-site; ZAR 15 000 - 25 000; Full time

Job summary

Join an established global hospitality leader as a Hospitality Professional in the Housekeeping Team. This role offers a unique opportunity to ensure high standards of cleanliness and maintenance across the hotel, contributing to guest satisfaction. You'll engage in a variety of tasks from cleaning guest rooms to managing supplies, all while fostering teamwork and communication. With a commitment to professional growth and a supportive environment, this position is ideal for those seeking to thrive in a dynamic industry. Experience the perks of working in a vibrant community that values connection and development.

Benefits

Workplace flexibility

Professional leadership development

Worldwide career opportunities

Access to online learning programs

Free staff meals

Discounted gym membership

Discounted accommodation rates

Qualifications

• Strong communication and customer service skills are essential.
• Ability to work independently or as part of a team.

Responsibilities

• Clean and maintain assigned areas to high standards.
• Manage guest requests promptly and maintain communication with team members.
• Perform deep cleaning tasks and ensure equipment is in working order.

Skills

Good communication skills

Customer service

Time management

Ability to work independently

Team collaboration

Flexibility and reliability

Physical fitness

Job description

EOE / AA / Disabled / Veterans

What are we looking for

In your new role, you will work on behalf of our Guests and collaborate with other Team Members. To succeed, you should embody the following attitude, behaviors, skills, and values:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Ability to work independently or in teams
• Flexible and reliable
• Excellent time management and organizational skills
• Physically fit to perform heavy lifting duties
• Availability to work various shifts including mornings, evenings, overnights, and weekends

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition, supporting the wellbeing and performance of our Team Members with industry-leading benefits, recognition, and support for professional growth. As part of our team, you'll be part of a global community that values connection and community. Discover how this program can help you achieve your personal dreams:

• Workplace flexibility (work-life balance)
• Professional leadership development framework
• Worldwide career opportunities
• Access to Hilton University and over 5,000 online learning programs
• Free events and activities
• Discounted gym membership
• Free staff meals and daily dry-cleaned uniforms
• Discounted accommodation and F&B rates globally
• Participation in ongoing recognition programs
• Diversity and inclusion initiatives
• Support for local volunteer activities
• Fast track to Hilton Honors Silver status

Joining Hilton means becoming part of a unique global community characterized by close connections among Team Members. Wherever you are, you share a special sense of community that makes #TeamHilton a great place to grow your career. Learn more by searching @hiltoncareers on Facebook, LinkedIn, and Instagram.

Working for Hilton

Located on Lake Wakatipu's shores, our lakeside resort offers 5-star amenities including a 25-meter heated indoor pool, fitness center, eforea spa, and outdoor terrace with lake views. Guests can enjoy New Zealand cuisine at various dining options, including Pinot Pit by Wakatipu Grill, which features local wines.

Our location in Queenstown provides access to two Hilton properties: Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, offering our Team Members the chance to work across both.

Hilton is a leading global hospitality company with a portfolio of 18 brands, over 6,000 properties in 119 countries, and the award-winning Hilton Honors loyalty program. Our Team Members are at the heart of our success!

What will I be doing

We are seeking a Hospitality Professional to join our Housekeeping Team. You will be a specialist in Housekeeping and a generalist in entry-level front-of-house and back-of-house roles.

Our Housekeeping Team ensures 24-hour cleanliness and maintenance of hotel areas, including common areas, restaurants, eforea spa, storage, and linens. Responsibilities include:

• Cleaning and maintaining assigned areas to high standards
• Replenishing supplies in public and staff areas
• Changing and replenishing bed linens, towels, and amenities
• Managing guest requests promptly
• Maintaining communication with team members
• Performing deep cleaning tasks
• Restocking storerooms and trolleys
• Relocating linens using trolleys
• Reporting missing or damaged items and ensuring replacements or repairs
• Ensuring equipment is in working order
• Disposing of waste responsibly
• Cleaning guest bedrooms and bathrooms
• Following security, fire, health, and safety regulations
• Handling lost property procedures
• Assisting other departments as needed and fostering good relationships

Required Experience: Unspecified seniority level.

Key Skills

Culinary Experience, Restaurant Experience, Food Service, Hospitality Management, Hotel Experience, Hospitality Experience, Management Experience, Event Planning, Employment & Labor Law, Project Management Software, Customer Relationship Management, Restaurant Management

Employment Type : Full-Time

Experience : [Specify years]

Vacancy : 1