Job Summary : Hospital Manager
Clinix Solomon Stix Morewa Memorial Hospital
Chief Operations Officer
To establish and manage a world-class CHG Hospital. This role is accountable for the implementation, management, and monitoring of hospital operations for the group, ensuring quality patient care and effective management. The incumbent manages a team of specialists, and the scope of this role spans across the hospital and interfaces with the Head Office.
Minimum Requirements :
- Bachelor’s Degree in Business or Healthcare.
- Master’s in Business Administration (MBA) is an added advantage.
- 5-7 years of experience in hospital or hospitality management.
- At least 3 years of people management experience.
Minimum Work Experience :
- Lead strategic direction setting and planning for the non-acute hospital area in alignment with CHG’s vision and mission.
- Develop standards for the non-acute hospital based on global and local best practices to achieve operational excellence and quality.
- Set goals and standards for the non-acute hospital to support business plans.
- Plan and utilize available skills and equipment for maximum effectiveness and productivity.
- Support and guide relevant workstreams (e.g., Nursing, Patient Experience) to achieve operational success.
- Drive continuous improvement and manage operational risks.
- Maintain quality patient care standards through qualified and registered professionals.
- Manage communication, service providers, projects (where applicable), budgets, resourcing, roll-out, and change management related to non-acute hospital operations.
- Initiate and implement operational activities aimed at delivering the best patient experience, outcomes, and cost efficiency.
- Ensure compliance with all relevant health and safety legislation.
- Streamline the non-acute hospital and promote alignment, collaboration, and synergy among various stream leads and healthcare professionals.
- Take a strategic view of the value chain to ensure the hospital is optimally integrated and aligned within CHG’s operating context.
- Support and drive group initiatives to strengthen funder relations and work towards designated service provider status with funders.
- Collaborate with the COO, CMO, and CMO in recruiting clinicians and allied health workers across disciplines.
- Enable and support contractors to deliver effectively.
- Manage the hospital’s marketing and patient experience strategies.
- Co-create functional strategies and lead disciplines within the portfolio.