Hospital Manager

To establish and manage a world class CHG Hospital. This role is accountable for the implementation, management and monitoring of Hospital Operations for the Group, ensuring quality patient care and management. The incumbent manages a team of specialists and the scope of this role spans across the Hospital and interfaces with Head Office.

Minimum Requirements:

• Bachelor’s Degree (Business or Healthcare).
• Master’s in Business Administration (MBA) will be an added advantage.
• 5-7 years within Hospital or Hospitality Management experience.
• 3 years’ people management experience.

Minimum Work Experience:

1. Lead strategic direction setting and planning for the Hospital area in alignment to the CHG’s vision and mission.
2. Develop the non-acute Hospital’s standards based on global and local best practices to achieve operational excellence and quality.
3. Set goals and standards for the non-acute Hospital to support the business plans.
4. Plan and utilise the available skills and equipment sets for maximum effectiveness and productivity.
5. Support and guide relevant workstreams (i.e., Nursing, Patient Experience) to achieve operational success.
6. Drive continuous improvement and identify and manage operational risks.
7. Maintain quality patient care delivery standards through suitably qualified and registered professionals.
8. Manage communication, service providers, projects (where applicable), budgets, resourcing, roll-out and change management as relating to non-acute Hospital Operations.
9. Initiate and implement operational activities of the business unit aimed at delivering best patient experience, best outcomes, with cost efficiency.
10. Ensure compliance to all relevant legislation applicable to Health and Safety.
11. Streamline the non-acute Hospital and drive alignment, collaboration and synergy between the various stream leads and healthcare professionals to provide healthcare services.
12. Take a strategic view of the value chain to ensure the non-acute Hospital is optimally integrated and optimised within CHG’s operating context.
13. Support and drive Group initiatives to strengthen funder relations and continuously work towards designated service provider status with funders.
14. Collaborate with the Chief Operations Officer, Chief Marketing Officer and Chief Medical Officer in the recruitment of Clinicians and Allied workers across all Medical disciplines.
15. Enable and support contractors to deliver.
16. Management of the Hospital’s Marketing and Patient Experience Strategy.
17. Co-create functional strategies and lead and manage the disciplines in portfolio.