Hospital Case Manager

Mediclinic Group; Milnerton; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading healthcare provider in Milnerton seeks a Hospital Case Manager to coordinate the case management process. The role requires a clinical qualification and at least 3 years of experience in a clinical role. Key responsibilities include managing patient stays and ensuring compliance with medical aid requirements. The ideal candidate should possess strong skills in clinical coding and computer literacy. This position is on-site and offers a permanent contract.

Qualifications

• Minimum of 3 years in a clinical role required.
• Experience in Theatre or ICU preferred.
• Knowledge of medical aid background is beneficial.

Responsibilities

• Coordinate the hospital case management process.
• Manage patient stay to minimize financial risk.
• Ensure compliance with case management procedures.

Skills

Understanding of anatomy

Computer literacy

Clinical coding

Medical aid requirements

Education

Clinical qualification

Registered Nurse / Professional Nurse or qualified Paramedic

Tools

Microsoft Office

Job description

Important Notice

Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.

Hospital Case Manager

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Mediclinic Milnerton | Milnerton, Cape Town | South Africa

Closing date: 23/09/2025

Number of positions: 1

Recruiter name: Moegamad Magadie Martin

Reference number: 63457

Workplace Type: On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To coordinate the hospital case management process and facilitate the communication process between all role players by providing accurate and timeous clinical information to minimise the financial risk for the organisation.

KEY RESPONSIBILITY AREAS

• Minimise financial risk by effectively managing patient stay
• Ensure compliance to case management procedures, contracts and legal aspects by utilising available resources and systems
• Ensure correct and timeous finalisation of cases to facilitate reimbursements from funders of claims
• Consistently and timeously communicate with Funders as contractually agreed through the relevant case management channels
• Ensure clinical coding standards are adhered to as per Level 3 coding guideline
• Lead and manage the people in the Case Management team (if applicable)

Required Education

ESSENTIAL EDUCATION: Clinical qualification

DESIRED EDUCATION: Registered Nurse / Professional Nurse or qualified Paramedic

Required Experience

ESSENTIAL MINIMUM EXPERIENCE: Minimum of 3 years in a clinical role

DESIRED EXPERIENCE: Experience in Theatre and or ICU; Medical aid background; Experience in private healthcare environment or experience as an ILS/ALS Paramedic

Required Job Skills And Knowledge

• Understanding of anatomy; physiology and medical terminology
• Funder Contracts; Medical aid requirements/narrations
• Scientific nursing principles and process
• Authorisation and motivation of Level of Care; Length of Stay; Clinical Coding, high-cost stock, Short Payments etc.
• Use of electronic systems (i.e. B2B or Funder portals) for the purposes of requesting authorisations, performing case management updates and for troubleshooting)
• Computer literacy (Microsoft Office, hospital/practice management systems)
• Relevant aspects of applicable statutory acts (e.g. Consumer Protection Act; PMB; etc.)
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Visitation of external case managers; etc.)
• Daily workflow; managing deviances; clinical coding; and case management processes
• Application of clinical codes and finalisation thereof

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Apply now »

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