Home Loans Sales Consultant

Requisition and Specialist Recruiter Details

Closing Date - 06 May 2025

Cluster and Location

Total Business Banking and Retail - Channel Sales - Home Loans

Manage Self: Technical

Job Purpose

To increase client base and fulfil clients' sales and service needs through the mobile channel in line with Nedbank's strategic goals.

Job Responsibilities

• Acquire new business by selling Nedbank products to newly identified companies and their staff.
• Fetch new business outside of the established branch channel, through mobile capability.
• Assist companies with financial fitness programmes for their staff.
• Identify new sales opportunities through engaging the employees of newly identified companies and the communities these companies operate in.
• Meet company's and their staff's financial needs by conducting needs analysis.
• Build relationships with internal stakeholders to ensure team collaboration, sales and service support and mining new opportunities.
• Build and maintain external relationships with external companies to ensure client service and future sales opportunities.
• Build and maintain internal relationships to ensure internal sales support from Retail; Relationship and Business Banking to fulfil any opportunities that potentially grow from regular client engagements.
• Review action plans and take corrective action to deliver agreed sales and service results.
• Create an environment in companies and communities conducive for selling Nedbank products and services.
• Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
• Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
• Attend and participate in team meetings.
• Share information and best practices with colleagues and team members.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems through agile thinking.

Minimum Experience Level

• 3 years' Relationship management experience in the financial sector
• 2-3 years’ Sales experience with a proven track record in a pressurised sales environment
• 3 years’ Sales experience in a Home Loans environment / Estate Agent / Bond Originator a must

Requirements

• NQF Level 5 or Higher in a Financial or Business-related field essential
• Matric / Grade 12 / National Senior Certificate
• Valid driver's license and own reliable transport

Technical / Professional Knowledge

• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Administrative procedures and systems
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Leveraging a Winning Sales Strategy
• Building Trusting Relationships
• Targeting Sales Opportunities
• Building Networks
• Driving for results
• Sustaining Customer Satisfaction