Home Loans Enablement Junior Learner

Absa Group; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Absa Bank is offering an exciting learnership opportunity for young individuals passionate about technology and customer service. This 12-month program aims to develop skills through practical exposure within the Home Loans sector, fostering both personal and organizational growth. Successful candidates will receive a monthly stipend, while all required assessments and checks must be completed.

Qualifications

• Aged between 18-30 years, with South African citizenship or permanent residency.
• Detailed CV with contacts, references, and copies of required documentation needed.
• Computer literacy and willingness to learn are essential.

Responsibilities

• Participate in learning programmes and execute predefined training objectives.
• Work across all contact points with the Bank’s customers during the learnership.

Skills

Customer service skills

Problem-solving abilities

Organizational skills

Effective listening

Communication skills

Computer literacy

Team player

Self-motivated

Education

Degree or NQF level 7 qualification

Business, Commerce, and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of an exciting growth journey, to reset our future, and to shape our destiny as a proudly African group.

Job Summary

Participate in learning programmes to maximize individual and organizational development benefits through the execution of predefined training objectives.

Job Description

Absa Home Loans is dedicated to offering a learnership opportunity to talented, enthusiastic young individuals with a passion for utilizing technology to empower customers. This one-year program provides on-the-job exposure across all contact points with the Bank’s customers. As a learner, you will be expected to demonstrate:

• Strong customer service skills and excellent problem-solving abilities
• Organizational skills with attention to detail and follow-up
• Ability to work well in a team, with effective listening and communication skills
• A high level of professionalism and courteousness, with the ability to work under pressure
• A self-starter attitude with a hands-on mentality

The learnership will expose successful candidates to the Home Loans Sales and Service Enablement areas for 12 months. Completion of all academic modules and on-the-job training is required.

Essential Requirements

• Candidate aged between 18-30 years
• Detailed CV with contacts and references
• Copies of certificates, identity card, and proof of address
• South African citizenship or permanent residency
• Degree or equivalent NQF level 7 qualification
• Proficiency in English
• Not employed elsewhere
• Not registered with any other learnership or internship at the time of application
• Not currently studying or registered with any learning institution
• Computer literacy
• Team player and self-motivated
• Flexible and willing to learn and work

Duration

This is a 12-month learnership programme. Candidates must be available for the full duration to qualify for graduation.

Stipend

Successful candidates will receive a monthly stipend.

Recruitment and Risk Check Requirements

• Complete online occupational assessments
• No criminal record
• No false documentation
• References from previous employers
• Clear credit score
• No previous dismissal from employment

If you aim to build a career with one of Africa’s leading banking groups and work in an environment that values its people, apply today.

Education

Business, Commerce, and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In line with the Employment Equity Act 55 of 1998, preference will be given to candidates from designated groups to promote demographic diversity. The Bank reserves the right not to fill the position.