HOD of Quality / Quality Specialist / Quality Manager / Quality Engineer

Measured Ability; Oos-Kaap; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Manager with extensive experience in quality control and management systems. This role involves ensuring product compliance with quality standards, managing advanced product quality planning processes, and developing procedures to enhance quality assurance. The ideal candidate will possess strong analytical and problem-solving skills, with a hands-on approach to establishing a quality department from the ground up. Join this dynamic team and contribute to maintaining high customer confidence and quality excellence in a fast-paced environment.

Benefits

Discretionary performance bonus

Annual leave days

Qualifications

• 10+ years of experience in quality assurance/control in the relevant sector.
• Proven ability to implement Quality Management Systems.

Responsibilities

• Ensure compliance of products with quality standards and requirements.
• Manage advanced product quality planning and process flows.
• Lead resolution of customer concerns through problem-solving techniques.

Skills

Quality Assurance

Problem-solving techniques

Analytical ability

Interpersonal skills

Communication skills

Resilience

Ability to perform under pressure

Education

National Diploma in Quality or related field

Tools

Quality Management Systems

Statistical Process Control (SPC)

Failure Mode and Effects Analysis (FMEA)

Advanced Product Quality Planning (APQP)

Job description

• National Diploma in Quality or related field.
• Minimum of 10 years of quality assurance/control experience in the relevant sector.
• Experience in both Process and Quality would be very advantageous.
• Familiarity with Quality Management Systems, as well as quality requirements for external customers.
• Proven experience with implementing Quality Management Systems.
• Proficiency in advanced problem-solving techniques, such as 8-D, 5WHY, Fishbone diagrams, etc.
• Personal attributes include strong analytical ability, interpersonal and communication skills, self-motivation, resilience, and the ability to perform under pressure.
• Experience or have the ability to start a Quality department from scratch and be very hands-on with the implementation of all Quality processes/documentation/systems.

Responsibilities:

• Ensure compliance of delivered products with specified standards and quality requirements.
• Manage, oversee, and execute advanced product quality planning (APQP) and production part approval process (PPAP), failure mode and effects analysis (FMEA), control plans, and process flows.
• Develop, revise, and implement procedures, work instructions, and inspection protocols.
• Develop, revise, and implement the master samples register and oversee the calibration systems.
• Proactively build and maintain a high level of customer confidence.
• Lead the resolution of customer concerns and internal PPMs through problem-solving processes such as 8-D, 5WHY, Fishbone diagrams, etc.
• Coordinate and facilitate BEON submissions (initial sample inspection reports (ISIR), PPAP, request for material testing (RMT)).
• Conduct audits of products, processes, and environmental management systems (EMS).
• Effectively manage the issuance, follow-up, and closure of corrective action requests (CARs).
• Monitor, track, and manage supplier performance (SPPM).
• Supervise, manage, and support containment actions, both internal and third-party.
• Coordinate and facilitate reporting on a daily, weekly, and monthly basis.
• Monitor and track company targets and objectives through key performance indicators (KPIs).
• Conduct first-off checks in production areas.
• Verify daily weld analysis tests and liaise with the lab for measuring reports, taking necessary actions for out-of-spec conditions.
• Demonstrate proficiency in interpreting and understanding engineering drawings.
• Conduct statistical process control (SPC) monitoring.

Salary: Market-related

Discretionary performance bonus in December (each year) and annual leave days.