HIRE CONTROLLER

TN United Kingdom; East London; Hybrid; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a Hire Controller to enhance customer satisfaction through effective coordination of the hire process. This role emphasizes strong organizational and communication skills, with a commitment to learning and development. As part of a forward-thinking company, you will enjoy a supportive work environment that prioritizes work-life balance and offers numerous opportunities for career progression. Join a team that values diversity and inclusivity while providing essential services to customers across various sectors.

Benefits

26 Days Holiday

Life Assurance

Pension Scheme

Canteen Facilities

95% Discount Across Brand

Training and Development Opportunities

Voluntary Health Cash Plan

Employee Assistance Program

Green Commute Initiative

Qualifications

• Strong organisational and communication skills are essential.
• Previous experience in the hire industry or similar roles is preferred.

Responsibilities

• Coordinate the hire process from order to delivery and collection.
• Liaise with stock teams, drivers, and engineers to meet customer needs.

Skills

Organisational Skills

Communication Skills

Adaptability

Driving License

Experience in Hire Industry

Job description

Speedy is the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant, and support services – everything for every job! Based in the depot, the Hire Controller plays a vital role in operations on the front line of sales and customer service. Relationship building is key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure customer needs are met and satisfaction is achieved.

On a day-to-day basis, you can expect to be desk-based, working directly with other departments, and liaising regularly with stock teams, drivers, and engineers to ensure minimal delays in fulfilling customer needs with available equipment and close contact. To support your journey to success, here’s what you’ll need:

1. Strong organisational skills
2. Strong communication skills both verbally & written
3. Adaptability
4. Commitment to learn and develop
5. Driving license
6. Previous experience working within the hire industry or a similar sales or operational role
7. Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver

What we offer:

1. 26 days holiday (plus bank holidays)
2. Life assurance
3. Pension Scheme
4. Canteen facilities
5. 95% discount across the Speedy brand
6. Opportunities for training, development, and career progression
7. Voluntary Health Cash Plan
8. My Staff Shop: discounts and offers for shopping across many suppliers
9. Green Commute Initiative: Work scheme for cycling
10. Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling for wellbeing, divorce, legal, and financial matters

We also offer a range of hybrid and flexible working arrangements and promote our Speedy Work Life Balance initiative, aiming to put our People First!

Speedy provides a Career Line of Sight, enabling a clear understanding of the route to progression and growth within the Speedy Group.

Please note that Speedy reserves the right to close vacancies earlier than the listed date if a high volume of applications is received. We recommend submitting your application promptly. Some roles may require a DBS, Credit, or Security Clearance Check. Speedy is an equal opportunity employer that embraces diversity and fosters an inclusive environment for all. All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status. Proof of right to work in the UK is required for all roles at the start of employment.