Health Coach, South Africa (UK Support)

JOB HR; South Africa; Remote; USD 30,000 - 70,000; Full time

Job summary

An innovative digital healthcare company is seeking a passionate Dietitian to join their expanding team in South Africa. In this role, you will provide personalized coaching and support to patients, focusing on obesity management and nutrition guidance. You will work closely with a diverse team of health professionals to ensure high-quality care and patient satisfaction. This opportunity allows you to make a real impact on people's lives while working in a flexible and supportive environment. If you're looking to grow your career in a fast-paced setting and thrive on helping others, this role is perfect for you.

Benefits

21 days paid annual leave

Work From Anywhere (3 weeks/year)

Remote working flexibility

Monthly Professional Development sessions

Welcome merch pack

Apple MacBook after probation

Team-building activities

Weekly meditation sessions

Qualifications

• Registered Dietitian with 1+ years of experience in dietetics.
• Strong problem-solving skills and ability to work in a team.

Responsibilities

• Provide 1:1 and group coaching focused on obesity management.
• Collaborate with multidisciplinary teams to ensure patient safety.

Skills

Empathy

Problem-solving

Organizational skills

Behavior change techniques

Patient experience focus

Education

Registered Dietitian

Qualifications in exercise science

Tools

Technology proficiency

Job description

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Built a team of approaching 500 Eucalypts in 6 countries consisting of medical practitioners, engineers, operators and many more functions!

Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB.

In just over 2 years we have grown the Juniper UK brand, which is now our biggest brand globally!

… and we’re just getting started! Read more about our mission to change healthcare here.

About the role (What you’ll be doing)

Our Juniper UK health coaching team is expanding and we are on the lookout for Dietitians to help us serve our patients. You will be part of our fast-growing team in South Africa and will work directly with our team to serve Juniper patients in the UK.

You'll be supporting our patients alongside Health Coaches in London (UK), with a shift of 9am to 6pm. As a Dietitian in the team, you will be responsible for helping us shape the clinical guidance and strategy about how to manage diet and nutrition. In short, both roles include:

• Providing 1:1 and group coaching and advice (with a focus on obesity management)
• Directing patient queries and feedback to the relevant internal channel
• Working in a cross functional and multidisciplinary team to triage, respond and escalate communications from patients to relevant teams to minimise patient safety risks

In this role you will work with our clinical team, international operations team and delivery partners to ensure our patients receive a high quality of support and care. This role requires a high level of empathy, the ability to prioritise simultaneous activities and communications with multiple patients while ensuring high attention to detail, and a patient-centric-oriented approach. You will be interacting directly with real people dealing with real health issues and medical diagnoses and must be able to identify, respond to, and escalate interactions and situations appropriately in accordance with guidelines and for exceptions. This role will be important to the continued success of Eucalyptus and will filter important information back through the rest of the team so we can continue to improve the health of our patients.

About you (Who you are)

• Dietitian specific: Registered Dietitian (registered with HCPSA: Health Professions Council of South Africa), 1+ years of dietetics experience and completion of relevant ongoing CPD requirements.
• Naturally empathetic, reliable, caring, with strong problem-solving skills
• Extremely organised, independent and can work well in a team
• Confident using technology and excited by fast-paced change and creative problem solving
• Experience with behaviour change techniques aimed at helping patients achieve weight loss goals.
• Goes without saying - you're obsessive about patient experience and thrive on understanding a patient’s problems and finding the best solution
• Qualifications in exercise science or experience working with patients to improve their physical activity levels
• Experience working in a very fast paced environment

So, why join Eucalyptus?

• We offer a range of benefits and perks for our SA team:
  • Annual Leave - 21 days paid leave per year.
  • Work From Anywhere - At Euc we offer 3 weeks of WFA per year!
  • Remote working - We value flexibility and balance, which is why we are a fully remote team!
  • Monthly Professional Development - Participate in monthly CPD sessions and receive a 6-month AOSIS CPD membership for continuous professional development.
  • Recognition & Reward - Receive a welcome merch pack and enjoy recognition for milestones and special occasions.
  • Apple MacBook - After probation, we will send you an Apple Macbook to use for work purposes
• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high-quality outcomes faster than anyone else. Helping impact patients' lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews help ensure you have the support you need to level up. We’re committed to assisting every Eucalypt to reach their full potential.
• Collaborate & Learn: Work alongside 40 dietitians and other health professionals, to enhance your knowledge and skills as a dietitian and health coach.
• Team Support & Well-being: Engage in team-building activities like the EUC Strava Challenge and weekly Monday meditation sessions, to support both personal and team mental health.
• Work-Life Balance: Be part of a team that values both professional growth and personal well-being
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

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