Health Coach - Independent Contractor

Discovery Limited; Gauteng; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking passionate individuals to join their Health Coaches team. This role involves coaching members to facilitate sustainable lifestyle changes, improve health outcomes, and manage health risks effectively. You will utilize evidence-based strategies and interpersonal communication to engage clients actively in their health journey. With a focus on building strong relationships and providing tailored guidance, you will help members achieve their health goals while navigating the complexities of their health conditions. This dynamic position offers the opportunity to make a meaningful impact on individuals' lives while working within a supportive and innovative environment.

Qualifications

• Clinical qualification and registration with health professions body required.
• At least two years of work experience in the health profession.

Responsibilities

• Coach members on health behavior change using communication techniques.
• Analyze member conditions and set goals for health improvement.
• Record and track interactions and outcomes throughout coaching.

Skills

Interpersonal Communication

Behavioural Change Techniques

Goal Setting

Motivational Interviewing

Reflective Listening

Cognitive Behavioural Therapy

Education

Clinical Qualification

Coaching Qualification

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Discovery's core purpose is to make people healthier and to enhance and protect their lives.

We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Health Care Services

DHCS consists of 8 teams that are supported by dedicated Shared Services, Finances and Business Support teams.

The teams under DHCS are:

1. Health Coaches
2. Southern RX Pharmacy and Discovery Medical Suppliers
3. Care at Home
4. Corporate Clinics
5. Special Projects

Through its teams, DHCS aims to:

1. Provide quality care by bridging the gaps in the current market with high quality services.
2. Enhance the member journey through convenience, reduced co-payments, and lessening the administrative burden.
3. Realize scheme savings by identifying opportunities to expand through supply chain and capture value better procurement and eliminating waste.
4. Brand differentiation by providing members with innovative services that leverage the latest health technology.

About Health Coaches

Health Coaches offers a service through a set of health and lifestyle programmes designed to facilitate self-management and is offered to covered persons based on certain eligibility criteria.

We promote sustainable lifestyle change and support through behavioural change, emotional support, benefit navigation, goal setting, and tracking to decrease the cost of health care and improve a member's quality of life.

Key Purpose

Coaching eligible members by making use of interpersonal communication and related techniques designed to engage clients actively and safely in health behavior change about evidence-based clinical strategies and interventions to better self-manage their health, health risks, and acute or chronic health conditions resulting in optimal wellness, improved health outcomes, lowered health risk, and decreased health care costs.

Key Outputs

Areas of responsibility may include but are not limited to:

1. Build a strong relationship between the Health Coach and Covered Persons / Members.
2. Create a strong sense of purpose.
3. Analyse member's conditions, set appropriate goals for such members and create a mutually agreed upon plan focusing on key principle goals such as:
1. Weight and diet
2. Exercise
3. Mental Wellbeing
4. Condition management
5. Custom (any goal a member may have that varies from the above categories)
4. Provide guidance on how to create habits / sustained changes.
5. Scenario-plan so that the member can adapt in the moment.
6. Assess the environment in which decisions are made and look for opportunities to make healthy decisions in the path of least resistance.
7. Achieve tangible metrics that demonstrate improvements on measurable short-and medium-term outcomes.
8. Contact eligible covered persons / members and explain the benefits of joining a respective programme with the intention of enrolling covered persons onto the programme.
9. Effective planning and organization of scheduled coaching interactions to optimize utilization of their time, in addition to driving adherence to their goals.
10. Apply best industry practice coaching principles and techniques throughout a member's coaching journey which includes but are not limited to behavioural change, change management, motivational interviewing, reflective listening, self-efficacy, cognitive behavioural therapy, goal setting and overcoming barriers.
11. Assist members with unlocking / accessing benefits available to them across the Discovery Group Platform.
12. Assist with necessary interventions and or onward referrals in the management of complex / and or multiple conditions.
13. Accurately capture, record and track interactions and outcomes with members throughout their coaching journey.
14. Meet set targets as per the business objectives.

Qualifications and Experience (Essential)

1. Clinical Qualification and registration with appropriate health professions body e.g. HPCSA, SANC, AHPCSA, SACSSP
2. At least two years work experience in your profession
3. Excellent communication skills, written and verbal.
4. Proficient in MS Excel, Word, PowerPoint

Qualifications and Experience (Advantageous)

1. Knowledge of Discovery and Vitality products, benefits, funding, and policy rules
2. Coaching experience and or coaching qualification

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.