Head : Technical Skills Development Centre - Corporate Services : Human Capital Solutions

Coega; Gqeberha; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading company is seeking a Head of the Technical Skills Development Centre to drive strategic initiatives aimed at enhancing training and development within the organization. The ideal candidate will possess a strong background in Human Resource Management, excellent leadership capabilities, and a comprehensive understanding of the South African training landscape. This role involves overseeing training programs, managing partnerships, and ensuring compliance with industry standards, contributing significantly to the company's success and sustainability.

Qualifications

• At least 10 years’ experience in facilitating training and development.
• At least 5 years’ experience managing projects at senior level.
• Fluency in English required.

Responsibilities

• Determine and provide strategic direction for the SDC.
• Design and implement training policies and procedures.
• Manage continuous evaluation of learning materials.

Skills

Strategic thinking

Stakeholder management

Leadership

Analytical skills

Communication

Education

Degree / NQF 7 qualification in Human Resources Management

MBA or further education in Business Management

Job description

Job title : Head : Technical Skills Development Centre - Corporate Services : Human Capital Solutions

Job Location : Eastern Cape, Port Elizabeth Deadline : July 26, 2025 Quick Recommended Links

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The primary responsibilities and obligations are as follows :

Strategic

• Determine and provide strategic direction and growth of the SDC in line with the CDC’s sustainability strategy and implement annual operational plans and budgets;
• Leverage SDC and CDC resources to achieve strategic objectives of the SDC, including revenue generation, quality training, learner retention and the number of people trained to ensure continued sustainability;
• Maintain specialist professional knowledge and expertise in the South African skills development landscape, demonstrating proficiency is successfully guiding and influencing strategic skills development outcomes;
• Research and understand training and development trends, both locally and internationally, for the purposes of benchmarking the operation of the SDC;

Operational

• Extend and maintain the SDC's accreditation with the applicable ETQA bodies;
• Design, develop and improve focused performance frameworks and talent development;
• Establish and maintain systems of collecting performance data, analysis, interpretation and communicating thereof;
• Build consensus and drive consistency throughout the SDC towards achievement of best value quality output and performance management;
• Provide timely updates of the performance of the SDC to the CDC;
• Evaluate various training performance metrics, including execution rates, sales performance, labour hours and operational costs and make adjustments as necessary;
• Collate information in monitoring the business performance against industry indicators, and implement actions in response to non-compliance;
• Direct preparation and maintenance of the business plans and budget, monitor performance and take early remedial action where necessary;
• Effectively mentor and coach staff throughout the SDC to increase effectiveness, quality people development, teamwork and accountability;
• Ensure value is derived from operating procedures, space and equipment utilisation and quality of training by conducting routine site visits (walk about);
• Develop, implement and maintain training policies and procedures, and enhance them from time-to-time to ensure that they remain fully relevant and reflect evolving best skills development practice;
• Develop and implement a comprehensive risk management strategy;
• Develop and implement a communication strategy;
• Develop and implement a marketing strategy;
• Oversee the upkeep of training facilities and equipment, including scheduled preventative maintenance and the effective stock control of consumable materials;
• Manage feedback processes from the SDC’s learners to ensure a learner-centred approach and to maintain discipline and high quality standards and learner satisfaction;
• Drive health and safety compliance of the SDC;
• Drive knowledge management processes;
• Manage continuous evaluation and review of learning materials;
• Monitor and control timely procurement processes.

Partnerships and Stakeholder Management

• Partner with strategic private and public entities throughout the training fraternity to drive strategic initiatives, programmes and services to enable the SDC to deliver on its mandate;
• Engage relevant and senior management within key client and partner establishments to develop appropriate training programmes;
• Participate in formations / collaborations that relate to training to provide the CDC perspective / inputs and influence key decisions;
• Develop and nurture alliances with leadership from other training stablishments to share knowledge, experiences and lessons learned and partner in key initiatives.

General

• Participate on CDC management structures as and when required;
• Participate in CDC planning and review sessions;
• Represent CDC on external structures / platforms as and when required.

COMPETENCIES AND REQUIREMENTS

• A Degree / NQF 7 qualification in Human Resources Management, Human Resources Development, related studies or equivalent;
• Further tertiary education in Business Management, preferable MBA will be an added advantage;
• At least 10 years’ experience in facilitating training and development;
• At least 5 years’ experience managing relevant projects and / or programmes at senior level, or private business;
• Innovative thinker with keen business acumen;
• Demonstrable ability to work with diverse groups of stakeholders and develop consensus and a positive team environment;
• Flexibility and adaptability to adjust to contextual challenges and needs;
• Excellent oral and written communication skills, an analytical approach and ability to clearly articulate difficult concepts to diverse audiences;
• Fluency in English (verbal and writing);
• A thorough understanding of the South African training and development landscape, including associated pieces of legislation and international trends;
• A thorough understanding of the South African Human Resources Development Strategy;
• Self-driven, results-oriented with a positive outlook and a clear focus on high quality of provision and business profitability;
• A natural forward planner who critically assesses own performance;
• Mature, credible and comfortable in dealing with senior management;
• Reliable, tolerant and determined;
• Empathic communicator, able to see things from the other person’s point of view and well-presented and business-like;
• Sufficiently mobile and flexible to travel up to a few days a month;
• Keen for new experience, responsibility and accountability;
• Able to get on with others and be a team player.

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