Head, Supply Chain

Standard Bank Group; Roodepoort; On-site; ZAR 800,000 - 1,100,000; Full time

Job summary

A leading financial services provider in South Africa is seeking a Supply Chain Leader to enhance customer service through efficient third-party supplier management. Candidates should have 5-7 years of experience in Insurance Supply Chain, particularly in Home Owners and Vehicle Insurance claims, along with relevant degrees and certifications. This role focuses on strategic planning within the claims management service sector.

Qualifications

• 5-7 years of experience in Insurance Supply Chain, ideally with Home Owners and Vehicle Insurance claims.
• Experience in both Structural and Motor Insurance is required.
• Short Term Insurance Certificates are mandatory.

Responsibilities

• Lead National Supply Chain efforts to enhance customer service through third-party suppliers.
• Craft and implement the overall strategy for the supply chain supporting claims management.

Skills

Knowledge SIL Policy wording interpretation

Knowledge of Supply Chain requirements

Sound knowledge of Consumer Protection Act

Sound knowledge of Short-Term Insurance Act

Education

Appropriate and Relevant Degree related to the field

Job description

Overview

Job Description

Leading National Supply Chain efforts to efficiently and effectively enable world class customer service through the 3rd party suppliers in a cost effective and efficient way. Crafts and implements the overall strategy for supply chain to effectively support the claims management service of the Insurance business.

Qualifications

Type of Qualification : First Degree

Appropriate and Relevant Degree related to the field of expertise

Licenses and Certifications : Short Term Insurance Certificates

Experience Required

5-7 years

Insurance Supply chain in both Home Owners and Vehicle Insurance claims. Experience in both Structural and Motor Insurance.

Knowledge : Skills and Abilities

• Knowledge SIL Policy wording interpretation
• Knowledge of Supply Chain requirements
• Sound knowledge of the following acts : Consumer protection act,Short-Term Insurance Act.

Additional Information

Behavioural Competencies :

• Taking Action
• Empowering Individuals
• Team working
• Making Decisions
• Leading People
• Following Procedures
• Upholding Standards

Technical Competencies :

• Client Engagement
• Strategic Planning and Resourcing
• Customer Understanding
• Risk Management and Compliance

Careers

Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose : Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.