Head of TrafficOperations

Make it Good; Johannesburg; Remote; ZAR 400 000 - 500 000; Full time

Job summary

Join a dynamic branding agency as the Head of Traffic / Operations, where creativity meets efficiency. This role offers the chance to lead projects in a relaxed atmosphere, ensuring high standards for international clients. With a focus on team collaboration and communication, you'll manage resources, timelines, and budgets while fostering a supportive environment. Enjoy unlimited leave and access to personal coaching as you thrive in a company that values work-life balance and authentic relationships. If you're a detail-oriented leader with a knack for problem-solving, this is the perfect opportunity for you.

Benefits

Unlimited leave

Good work-life balance

Relaxed atmosphere

Access to a personal coach

Qualifications

• Extremely organised and detail-oriented with strong time management skills.
• Able to motivate and guide teams while thriving under pressure.

Responsibilities

• Manage external suppliers and freelancers while supporting creative directors.
• Define project goals and allocate resources effectively.

Skills

Time Management

Organisational Skills

Communication

Project Management

Leadership Experience

Negotiation

Tools

G Suite

Basecamp

Xero Projects

Job description

A really great little branding agency is looking for a Head of Traffic / Operations who excels in creative services. This role requires balancing internal projects with client-facing work in social media branding and web. All their clients are international and they have a very high standard of work. This is a great opportunity to join a dynamic growing team of fabulous human beings.

Work model : Remote (can be based anywhere in South Africa). Need to be able to legally work in SA to be considered.

Salary : R45k-R70k CTC

Why you'll want to work here :

• Unlimited leave
• Good work-life balance
• Relaxed atmosphere
• Kind authentic people
• Great staff retention
• Access to a personal coach

You are :

• Extremely organised and detail-oriented
• Able to view projects from both macro and micro perspectives
• Skilled at motivating and guiding teams
• A fast learner and problem solver
• Excellent at communication
• Able to thrive under pressure
• Commercially savvy keeping projects on budget and on time
• Clear and decisive in feedback

Primary Responsibilities :

• Manage external suppliers and freelancers
• Support creative directors and management
• Define project goals, milestones, and timelines with clients and creative team
• Allocate resources and manage project progress
• Create proposals, costings, and reconcile budgets
• Address issues early and effectively
• Liaise with clients and manage expectations
• Facilitate meetings and communication via Basecamp or Zoom
• Ensure quality control of studio work

Secondary Duties :

• Manage copywriters, designers, animators, and other external resources
• Identify revenue opportunities
• Keep project management software updated
• Bridge creative and production teams
• Participate in daily team huddles
• Maintain a deep understanding of project status
• Ensure team has necessary resources and meets deadlines
• Produce film shoots
• Occasionally participate in brainstorms and team activities

Bonus Points :

• Experience in social media branding and web
• Strong reading and writing skills
• Knowledge of animation and broadcast design

Functional Competencies :

• Strong time management and organisational skills
• Excellent written and verbal communication
• Proficient in G Suite, Basecamp, and Xero Projects
• Ability to meet tight deadlines

Key Skills :

Succession Planning, Growing Experience, Expense Management, Management Experience, Rackspace, Laboratory Management, Senior Leadership, Operations Management, Relationship Management, Leadership Experience, Negotiation, Taxonomy

Employment Type : Full Time

Experience : [Specify years of experience]

Vacancy : 1