Head of Tourism Product

Executive Placings; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading Destination Management Company in Cape Town seeks an experienced Head of Tourism Product to lead product and systems strategies. You will oversee teams, develop commercial strategies, and drive operational efficiency. The ideal candidate has 8-10 years in senior roles within tourism and possesses strong leadership and negotiation skills. This role offers a hybrid work environment.

Qualifications

• 8-10 years of experience in senior product or commercial roles within a Tourism DMC/Inbound Tour Operator.
• Proven leadership in product and systems/technology.
• Experience with operational systems relevant to travel product delivery.

Responsibilities

• Define product vision and strategic direction.
• Lead and manage teams effectively.
• Develop commercial strategy and manage supplier partnerships.

Skills

Leadership of cross-functional teams

Strong knowledge of Southern African travel products

Negotiation skills

Communication skills

Education

Bachelor’s degree in business, Marketing, Tourism, or related field

Tools

Tourplan

Job description

Head of Tourism Product position available in Cape Town.

Leading Destination Management Company is looking for an experienced travel professional with 8-10 years’ experience in a senior product or commercial role to head up the product and systems department. This is a hybrid role based in Cape Town.

Requirements:

• Bachelor’s degree in business, Marketing, Tourism, or related field
• 8–10 years’ experience in senior product or commercial roles within a Tourism DMC/Inbound Tour Operator
• Proven leadership of cross-functional teams, including product and systems/technology
• Strong knowledge of Southern African travel products
• Experience with operational systems relevant to travel product delivery (e.g., Tourplan)
• Demonstrated success in driving revenue growth and operational efficiency through product and systems strategies
• Exceptional leadership, negotiation, and communication skills

Duties include:

• Product Vision and Strategic Direction
• Leadership and Team Management
• Commercial Strategy and Supplier Partnerships
• Systems Team Oversight
• Customer Journey and Sales alignment

This role combines the strategic product development, commercial direction and sales conversations, and systems optimisation to meet evolving B2B client needs and drive revenue growth.