Head Of Telesales

Ktob; Johannesburg; Remote; ZAR 30 000 - 70 000; Full time

Job summary

An innovative organization in the telecom and BPO sector is seeking a dynamic Head of Telesales to lead a remote team. This role involves driving performance, optimizing sales processes, and fostering a culture of accountability. The ideal candidate will have a strong background in telesales leadership, excellent communication skills, and a data-driven approach to decision-making. Join a supportive and collaborative environment where growth opportunities abound, and help shape the future of the team with your leadership expertise.

Benefits

Work remotely from anywhere

Growth opportunities

Collaborative team environment

Qualifications

• 3+ years in telesales leadership, preferably in telecom or similar industries.
• Proven success in leading remote teams and achieving targets.

Responsibilities

• Lead and manage a remote telesales team to exceed sales targets.
• Monitor performance and implement data-driven improvements.

Skills

Telesales Leadership

Team Management

Performance Optimization

Training and Development

Communication Skills

Data Analysis

Problem Solving

Goal Orientation

Job description

Johannesburg, South Africa | Posted on 02 / 06 /

We are a fast-growing organization in the telecom and BPO industry, driven by innovation, teamwork, and performance.

With campaigns targeting high-impact results, we're on the lookout for a dedicated and experienced Head of Telesales to lead our remote team to new heights.

Role Overview

As the Head of Telesales, you will be responsible for leading, managing, and optimising a high-performing telesales team.

Your role will involve developing strategies to meet targets, overseeing daily operations, and driving a culture of success and accountability within the team.

Key Responsibilities

1. Team leadership: Lead, mentor, and manage a remote telesales team to achieve and exceed sales targets.
2. Performance optimization: Monitor and analyze team performance, ensuring continuous improvement through data-driven decisions.
3. Training and development: Provide coaching to agents, identify skill gaps, and implement ongoing training initiatives.
4. Process refinement: Work closely with leadership to refine sales processes, scripts, and overall team structure to maximize productivity.
5. Campaign management: Ensure consistent performance across all campaigns by aligning team efforts with organizational goals.
6. Reporting: Prepare and present performance reports, identifying successes and opportunities for improvement.

What We're Looking For

• Experience: 3+ years in telesales leadership, preferably within telecom or similar industries.
• Leadership ability: Proven success in leading and managing teams in a remote setting.
• Strong communication skills: Ability to communicate effectively with team members and stakeholders.
• Data-driven mindset: Proficient in analysing performance data and identifying actionable improvements.
• Problem solver: Capable of addressing challenges and implementing solutions effectively.
• Goal-oriented: Focused on achieving team targets and meeting deadlines.

What We Offer

• Work remotely from anywhere
• Growth opportunities within an expanding organization
• A supportive, collaborative team environment