Head Of Sales And Operations (Kzn)

C40 Cities; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading residential developer seeks a Head of Sales, Marketing and Operations who excels in driving results and fostering high-trust environments. You will lead multi-disciplinary teams, oversee sales and operational strategies, and ensure a seamless customer journey, shaping the company’s future through strategic leadership.

Qualifications

• 4+ years managing client-facing teams with proven results.
• 8–10 years in leadership roles ideally in property, banking, or corporate sales.
• Strong knowledge of property sales and operations lifecycle.

Responsibilities

• Lead and execute sales and operational strategies.
• Cultivate meaningful relationships with clients, partners, and stakeholders.
• Manage teams across sales, operations, and rentals.

Skills

Leadership

Client Relationships

Strategic Thinking

Sales Management

Operational Oversight

Education

Degree in Property, Business, Finance, or Law

Postgraduate studies advantageous

Job description

Our client is seeking a Head of Sales, Marketing and Operations who excels at driving results and thrives on building high-trust environments that empower others.

This leadership position goes beyond revenue generation.

You will help define and deliver the company's experience, ensuring that every touchpoint—from first enquiry to handover—reflects their brand values and commitment to excellence.

Responsibilities:

• Lead sales, rentals, hospitality, and operational teams
• Cultivate meaningful relationships with clients, partners, and internal stakeholders
• Make autonomous decisions and support your teams to flourish

As the Head of Sales and Operations, you will shape the future of this leading residential developer.

Your role extends beyond revenue; you will define the company's experience at every touchpoint, lead a multi-disciplinary team, and foster strong relationships with stakeholders.

Strategic leadership will drive growth across various revenue streams.

As a brand ambassador, embody the company's values and ensure a seamless customer journey.

Key Responsibilities:

• Lead and execute sales and operational strategies
• Inspire and manage teams across sales, operations, and rentals
• Identify and unlock growth opportunities
• Represent the brand and uphold company values
• Ensure a warm, transparent customer experience
• Maintain relationships with key stakeholders
• Oversee performance of sales, rentals, and hospitality divisions
• Monitor CRM, lead conversion, and commission data
• Analyze market trends to inform strategies
• Oversee daily operations with a focus on systems improvement

Candidate Profile:

• Significant leadership experience in property, banking, or corporate sales
• Over 4 years managing client-facing teams with proven results
• Strong knowledge of property sales and operations lifecycle
• High emotional intelligence and people-first leadership approach
• Passion for delivering exceptional service
• Degree in Property, Business, Finance, or Law; postgraduate studies advantageous
• 8–10 years in leadership roles, ideally in property, banking, or corporate sales
• 4+ years managing client-facing teams

Please send your CV to the provided contact.