Head of Sales

ABC Worldwide; Johannesburg; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead their short-term insurance sales operations. This role involves managing resources, driving sales strategies, and ensuring compliance with regulatory standards. You will be responsible for setting operational strategies, increasing sales revenue, and fostering a high-performance culture among your team. If you are passionate about sales and have a proven track record in the insurance sector, this is an exciting opportunity to make a significant impact in a growing organization.

Qualifications

• 5+ years of experience in short-term insurance sales management.
• Must have completed all relevant FAIS exams and CPD points.

Responsibilities

• Manage sales operations and achieve strategic targets.
• Identify new sales opportunities and improve sales processes.

Skills

Sales Management

Strategic Planning

Leadership

Risk Management

Customer Relationship Management

Education

Bachelor's Degree / Advanced Diploma

Leadership or Management Studies

Tools

CRM Systems

Job description

Our client is a registered non-life insurer specializing in providing short-term insurance cover for individuals and small corporates.

Role Purpose

To effectively manage sales operational areas, including people resource allocation, budgeting, systems, and processes, to ensure the achievement of strategic objectives and targets.

Requirements

• Bachelor's Degree / Advanced Diploma relevant to the industry
• At least 5 years of experience at a middle management level, specifically in a short-term insurance sales environment
• Leadership or management studies/qualifications advantageous
• FAIS representative (must have completed all relevant RE exams)
• 18 CPD (Continuous Professional Development) points

Duties & Responsibilities

1. Set operational strategy in conjunction with the Executive of Sales Services and Distribution
2. Implement, drive, measure, monitor, and achieve strategic objectives and targets
3. Increase sales revenue by achieving or surpassing sales targets and quotas, including identifying new sales opportunities, penetrating existing markets, and expanding into new markets
4. Use management information effectively to manage sales operational areas, identify opportunities, risks, trends, and areas for cost savings and efficiency improvements
5. Identify potential risks and challenges impacting sales performance, such as market changes, competitive pressures, or regulatory issues
6. Manage sales operations within the regulatory environment (Treating Customers Fairly, FAIS Act, Short Term Insurance Act, Policy Protection Rules, etc.)
7. Continuously improve sales processes to increase efficiency and effectiveness, including streamlining workflows, implementing automation tools, and analyzing sales data
8. Lead and develop staff to ensure high productivity and performance
9. Maintain high staff morale
10. Implement pay-for-performance models where applicable, with regular reviews alongside the Actuarial team
11. Provide problem-solving assistance to staff within a reasonable timeframe
12. Monitor effective communication processes
13. Strengthen relationships with existing customers to promote repeat business and loyalty, potentially through CRM systems and customer feedback mechanisms
14. Develop department budgets aligned with the strategic vision
15. Monitor IDU budgets monthly, questioning and evaluating variances

If you meet the above requirements, please send your updated CV to the specified contact.

Required Experience

Director

Key Skills

Marketing & Promotions, Attorney At Law, JNI, Airlines, Art