Head of Quality & Process Excellence

Engie; Johannesburg; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

ENGIE is seeking a Head of Quality and Business Processes in Johannesburg to lead Quality Management, the Operations Integrated Management System (IMS), and process governance across the South Africa portfolio. The role reports to the COO and requires coordinating with Asset Management, O&M, Engineering, HSE, ESG, Performance, Finance, Procurement, IT and other support functions.

The successful candidate will drive end-to-end process design, standardisation and governance, establish quality

Qualifications

• Bachelor-like degree in Engineering, Quality Management, Business/Operations Management or related field.
• Postgraduate qualification in business/operations is advantageous.

Responsibilities

• Develop and maintain the Operations IMS architecture and governance.
• Design, standardise and govern end-to-end business processes.
• Lead the Operations Operational Excellence Framework and improvement roadmaps.
• Oversee document and records management and reporting across assets.
• Coordinate a cross-functional team including Asset Management, O&M, Engineering, HSE, ESG, Finance and IT.

Skills

Quality management

Process mapping

ISO 9001

Microsoft 365 / Power BI

Education

Engineering/Quality/Operations degree

Postgraduate business/operations qualification

Tools

SharePoint

Power Automate

Power BI

Visio

Job description

ENGIE is seeking a Head of Quality and Business Processes in Johannesburg to lead Quality Management, the Operations Integrated Management System (IMS), and process governance across the South Africa portfolio. The role reports to the COO and requires coordinating with Asset Management, O&M, Engineering, HSE, ESG, Performance, Finance, Procurement, IT and other support functions.

The successful candidate will drive end-to-end process design, standardisation and governance, establish quality