Head of Programme – Learnerships / SDP’s

The Head of Programme: Learnerships / SDP's is responsible for overseeing the planning, implementation, and evaluation of learnership and skills development programs within CTU Training Solutions. This role requires leadership skills, educational expertise, and the ability to effectively manage and coordinate various aspects of program delivery. The Head of Programme will work closely with the National Project Manager, National Academic Manager, Campus Operational Managers, and administrators to ensure the successful execution, rollout and academic compliance as per CTU training policies.

This role requires a strong focus on program development, effective management of teaching and learning activities, and adherence to quality standards.

The Head of Programme plays a crucial role in shaping the learnership programs and ensuring their alignment with industry needs and organizational objectives.

Ethos and Values:

• To ensure the vision for CTU is shared, understood, and implemented effectively.
• To demonstrate a commitment to professional learning and continuous improvement.
• To model CTU’s commitment to excellence, independence, and opportunity in everyday work and practice.

Key Performance Indicators:

1. Programme Review and Development:
2. Conduct regular reviews of existing learnership and skills development programs with NAM.
3. Identify areas for improvement and make recommendations for program enhancements.
4. Develop new programs in line with industry needs and organizational goals.
5. Scheduling of Classes and Designing of Roll-out Plans:
6. Develop comprehensive class schedules for learnership programs with relevant HOP.
7. Draft effective roll-out plans to ensure timely program delivery with relevant HOP.
8. Coordinate with relevant stakeholders to ensure smooth implementation.
9. Teaching and Learning:
10. Provide guidance and support to facilitators and instructors as per signed project SLA.
11. Ensure high-quality teaching and learning experiences for program participants.
12. Monitor the effectiveness of instructional methods and make necessary adjustments, providing monthly reports on classroom attendance.
13. Learnership Programme Monitoring and Evaluation:
14. Develop and implement monitoring and evaluation frameworks.
15. Conduct regular assessments to measure program effectiveness and participant progress.
16. Analyse data and provide recommendations for program improvements.
17. Identification of programme risks, at-risk students and resolution of these problems with NPM, NAM and HOP’s.
18. Learnership Implementation:
19. Oversee the implementation of learnership programs according to regulatory and academic requirements.
20. Ensure compliance with relevant policies and procedures.
21. Collaborate with external partners and industry stakeholders to enhance program outcomes.
22. Assessment and Moderation:
23. Establish assessment processes and ensure their alignment with program objectives with HOP.
24. Monitor the assessment and moderation activities for accuracy and consistency.
25. Provide guidance on assessment practices and ensure compliance with relevant standards.
26. Leading and Managing Staff:
27. Supervise and provide guidance to program staff, including facilitators and administrative personnel.
28. Foster a positive work environment and promote professional development.
29. Service Delivery:
30. Ensure excellent service delivery to learners and stakeholders.
31. Address any concerns or issues related to program delivery promptly and effectively.
32. Maintain strong relationships with internal and external stakeholders.
33. Ethical Behaviour:
34. Promote and uphold ethical standards within the learnership programs.
35. Ensure compliance with ethical guidelines and codes of conduct.
36. Address any ethical concerns or violations appropriately.
37. Creation of Accounts on Learning Platforms:
38. Create and manage user accounts on relevant learning platforms.
39. Ensure accurate and timely account creation for program participants.
40. Provide technical support and troubleshooting as needed.
41. Microsoft Office365 Student Account Creation and License Assignments:
42. Manage the creation and assignment of Microsoft Office365 student accounts.
43. Coordinate with IT support to resolve any account-related issues.
44. Ensure proper licensing and access for program participants.
45. Generate and compile quality assurance reports as required.
46. Analyze data and identify areas for improvement.
47. Present findings and recommendations to relevant stakeholders and Academic Committee during meetings.

Qualified Assessor and Moderator in MICTSETA or Services SETA:

• Possessing qualifications as an Assessor and Moderator in MICTSETA or Services SETA adds value to the role.
• Ability to conduct assessments and moderation of learnership programs within the specified sector.
• Ensure compliance with assessment and moderation requirements set by MICTSETA or Services SETA.
• Maintain up-to-date knowledge of industry-specific assessment and moderation practices.
• Provide guidance and support to facilitators and assessors regarding assessment processes and standards.

Qualifications:

• Minimum requirement is bachelor’s degree in relevant field.
• International certification is an advantage.

Experience:

• At least 5 years of experience directly related to the Assessment and Moderation duties and responsibilities in a Higher Education Institution.
• Experience working with learning management system (LMS) platforms is preferred, including online Assessment Technologies.
• Experience on programme facilitation.
• Experience in quality assurance.
• Expertise in assessment, data analysis, and educational outcomes.
• Excellent interpersonal skills and a demonstrated ability to work with diverse members of the CTU community, including students, faculty, staff, administrators, and external accreditors.
• Demonstrated effective organizational skills and ability to connect to the institutional strategy while displaying attention to detail.
• Ability to synthesize and analyse quantitative and qualitative data and prepare and present reports effectively.
• Knowledge of national, and specialized postschool accreditation standards, practices, and goals.
• Knowledge of institutional self-assessments and student outcomes assessment principles, methods and techniques.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Knowledge and understanding of integrated program assessment planning, development, and administration within a higher education institution.
• Ability to plan, create, program, and manage statistical computer databases across multiple hardware and operating system platforms/environments.
• Knowledge of Teaching and Learning systems, definitions, and procedures.
• Technical leadership, supervisory skills, and the ability to motivate staff productivity and performance.
• Ability to analyse complex problems, interpret operational needs, and develop integrated, creative solutions.
• Ethical Professional Behaviour.