Head Of Operations Linbro Park

Head of Commercial Operations

A strategically driven individual who understands a sales organisation.

The successful candidate for our Head of Commercial Operations role should have experience in sales performance, product performance, competitor analysis, pricing, and other commercial aspects of running a mid-size online or similar business.

They are used to making complex business decisions using data and values to lead them.

They are a collaborative leader who fosters innovation, open communication, and growth. They adapt easily to changing circumstances.

Responsibilities:

1. Support the Country Director on all commercial operations and enable sales teams to sell more efficiently and effectively.
2. Provide strategic & tactical direction and reporting analytics to support the evolution of our sales and customer retention processes.
3. Lead, develop and manage the Commercial Operations function across different teams and various locations in South Africa.
4. Ensure smooth functioning and collaboration across all areas of sales operations, marketing, and finance, ensuring that they are optimised for growth.
5. Partner with senior sales leadership to drive sales growth and performance and act as a strategic advisor.
6. Analyse sales and financial data as well as market data to identify opportunities.
7. Oversee the design and implementation of commercial opportunities to strengthen our market position.
8. Evaluate and monitor competitor activities and provide continual feedback to the management team on opportunities and threats.
9. Evaluate and implement technologies such as automation tools and analytics platforms to streamline operations.
10. Work cross-functionally to deliver key strategic projects.
11. Drive a culture of continuous improvement and innovation across the business.

Skills and Competencies:

1. Confident leader with a positive, proactive attitude who drives the organization's strategy.
2. Hands-on, organised, and able to think strategically.
3. Superior problem solver, possessing the initiative to interpret the impact of key business drivers.
4. Excellent multi-tasker with strong project management skills.
5. Outstanding communication and influencing skills, both written and verbal.
6. A proven track record of success in Sales and Commercial Operations, including experience managing teams in multiple locations.
7. Quantitatively minded with an eye towards developing a metrics-driven culture.

Package & Remuneration:

1. Competitive package.
2. Hybrid working (60% in office, 40% at home).
3. 20 days annual leave.
4. Company closure between Christmas and New Year (over and above annual leave).
5. Medical Insurance.
6. Maternity leave benefits.
7. Group life cover including disability and funeral cover.
8. Employee Assistance Programme.

Interested? Pnet is an equal opportunity employer.

Please note that if you haven't heard from us within 2 weeks that your application has been unsuccessful.