Head of Operations & AI Transformation

Pathfinders Consulting Pty Ltd; Cape Town; Hybrid; ZAR 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Hybrid work model (Cape Town)

Leadership table opportunity

Job summary

Pathfinders Consulting Pty Ltd, a boutique energy economics consultancy in South Africa, is seeking a Head of Operations in Cape Town. You will shape the firm’s operational engine, lead talent systems, and drive a high-performance delivery culture in a rapidly growing environment.

You will report to the Managing Director and progressively take day-to-day people management, coordination and problem solving, while guiding the transition to an AI-enabled operating model.

Qualifications

• Extensive leadership experience in boutique strategy/energy advisory.
• Strong ability to align people, process and performance.
• Proven track record of growing and shaping professional services teams.
• Experience implementing PMO and delivery discipline in a services firm.

Responsibilities

• Own the organisational conditions enabling high-quality work.
• Lead people management, coordination and operational problem-solving.
• Define and drive the talent system from planning to succession.
• Establish portfolio visibility, resource planning and delivery metrics.
• Oversee CRM, proposals, pricing and client commitments.

Skills

Leadership

Strategic thinking

People management

Change management

Commercial judgement

Communication

Education

MBA or equivalent

Bachelor's degree

Job description

Pathfinders Consulting Pty Ltd, a boutique energy economics consultancy in South Africa, is seeking a Head of Operations in Cape Town. You will shape the firm’s operational engine, lead talent systems, and drive a high-performance delivery culture in a rapidly growing environment.

You will report to the Managing Director and progressively take day-to-day people management, coordination and problem solving, while guiding the transition to an AI-enabled operating model.