Head of Operations

Placements24; Cape Town; On-site; ZAR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Executive-level compensation

Health insurance

Pension plan

Life cover

Generous leave

Relocation assistance

Job summary

Placements24 is seeking a strategic and results-driven Head of Operations to lead the Cape Town-based operations division. This senior role shapes and executes the operational strategy, driving efficiency and profitability while managing a large team across multiple departments.

The ideal candidate has a Master's in Business Administration and 10+ years in senior operations leadership, with a proven track record in lean process improvements and stakeholder management.

Qualifications

• Master's degree in business administration or related field.
• 10+ years in senior operations leadership roles.
• Proven track record of driving growth through operational strategy.
• Strong leadership and stakeholder management abilities.

Responsibilities

• Define and execute the company's operational vision and strategy.
• Oversee operations across supply chain, logistics, production, and customer service.
• Lead and develop a high-performing team of operations managers.
• Implement and monitor KPIs to measure success and identify improvements.
• Drive process optimization and cost reduction using Lean or Six Sigma.

Skills

Strategic leadership

Stakeholder management

Lean Six Sigma

Budgeting

Operational planning

Education

Master's in Business Administration

Tools

ERP systems

Job description

About the Role

Our client is seeking a strategic and results-driven Head of Operations to lead their entire operational division based in Cape Town . This senior leadership role is responsible for shaping and executing the operational strategy, ensuring maximum efficiency and profitability across all facets of the business. You will manage a large team, drive innovation in operational processes, and serve as a key advisor to the executive team. This is a challenging and rewarding opportunity for a seasoned professional looking to take on significant responsibility and drive impactful change within a thriving company located in the vibrant city of Cape Town .

Key Responsibilities

• Define and execute the company's operational vision and strategy in alignment with business objectives.
• Oversee and manage all aspects of operations, including supply chain, logistics, production, and customer service.
• Lead and develop a high-performing team of operational managers and staff across multiple departments.
• Implement and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
• Drive process improvement initiatives, leveraging technology and best practices to enhance efficiency and reduce costs.
• Ensure compliance with all relevant regulations and maintain the highest standards of operational quality and safety.

Requirements

• Master's degree in Business Administration, Operations Management, or a related discipline.
• 10+ years of experience in senior operations leadership roles, with a strong understanding of various operational functions.
• Demonstrated success in developing and implementing effective operational strategies that have driven business growth.
• Exceptional leadership, team-building, and stakeholder management skills.
• Proficiency in operational planning, budgeting, and performance management.
• Expertise in process optimization and implementing Lean or Six Sigma methodologies.

Benefits

• Executive-level compensation package including salary and significant bonus potential.
• Comprehensive benefits including health insurance, pension plan, and life cover.
• Generous leave allowance and support for work-life balance.
• Opportunity to lead and shape operations for a prominent company in Cape Town .
• Relocation assistance may be available for exceptional candidates.