Head of Medical Training and Medical Affairs

Human Accent (Pty) Ltd; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading company in the pharmaceutical sector is seeking a Head of Medical Training and Medical Affairs based in Parktown. This role involves developing and implementing training programs for medical sales representatives, ensuring they are well-equipped with product knowledge and compliance standards. The position also entails support to marketing for strategies and aids, aiming to enhance sales effectiveness within a collaborative environment.

Qualifications

• Degree as Medical Doctor required.
• Experience in sales training within healthcare or pharmaceutical industry preferred.
• Strong knowledge of pharmaceutical products and medical terminology.

Responsibilities

• Design and implement training programs for medical sales representatives.
• Conduct in-person and virtual training sessions.
• Collaborate with cross-functional teams for accurate training materials.

Skills

Presentation

Facilitation

Analytical Skills

Problem Solving

Organisational Skills

Education

Medical Doctor

Tools

Microsoft Office

Job description

Head of Medical Training and Medical Affairs

Our well-established client in the pharmaceutical industry has a vacancy available forHead of Medical Training and Medical Affairs to be based at the Parktown office.

Main Purpose of Job
The Head of Medical Training and Medical Affairs is responsible for the effective operation of the department and the development, implementation, and delivery of training programs for medical/pharmaceutical sales representatives. The position holds dual responsibility (department management and delivery of training) with the core objective of sales representatives having a thorough understanding of the products they will detail to healthcare professionals, including features, benefits, and clinical data. The training department will also equip the representatives with effective sales techniques, product knowledge, and regulatory compliance standards to maximize product awareness and achieve sales objectives.

Provide support to Marketing for marketing strategy, detail aids input, and engagement with KOLs and CMEs for Doctors.

Key Performance Areas (Core, essential responsibilities –outputs of the position)

• Design and implement comprehensive training programs for new and existingmedical/pharmaceutical sales representatives, focusing on product knowledge, detailingstrategies, and compliance with industry regulations.
• Conduct in-person and virtual training sessions, workshops, and seminars to enhance theskills and knowledge of sales representatives.
• Develop training materials, including manuals, e-learning modules, and case studies, tosupport learning objectives.
• Continuous Training: evaluate the effectiveness of training programs and make adjustments as necessary to improve training outcomes and meet sales goals.
• Stay updated on new product developments, industry trends, and regulatory changes toensure training content is current and relevant.
• Collaborate with product managers, marketing teams, and regulatory affairs to gatheraccurate product information and training needs.
• Monitor and assess the performance of sales representatives, providing feedback andadditional coaching as needed.
• Facilitate role-playing scenarios and simulations to practice detailing techniques andhandling objections from healthcare professionals.
• Promote a culture of continuous learning and professional development within the salesteam.
• Support to the Marketing department

Minimum Requirements
EDUCATION

• Medical Doctor

EXPERIENCE
Experience in sales training, preferably within the pharmaceutical, biotech, orhealthcare industry.
Strong understanding of pharmaceutical products, medical terminology, and the healthcareenvironment.
Excellent presentation and facilitation skills, with the ability to engage and motivate adultlearners.
Proficient in developing training materials and utilising various training methodologies.
Knowledge of regulatory and compliance standards affecting pharmaceutical sales.
Good communication and interpersonal skills, with the ability to work effectively withcross-functional teams.
Ability to travel as needed to conduct training sessions and attend conferences.
Proficiency in Microsoft Office and experience

SKILLS/PHYSICAL COMPETENCIES
Highly motivated and self-directed, with a passion for teaching and professionaldevelopment.
Strong analytical and problem-solving skills, with the ability to adapt training strategies to
meet diverse learning needs.
Excellent organisational and time management skills, with the ability to manage multipleprojects simultaneously.
A team player with a positive attitude and the ability to inspire and influence others.

General working conditions (e.g. shift work, drivers’ license, specific tools, special clothing, environmental requirements, etc.)

• Office and field-based environment, with regular travel to training locations and company offices.
• Flexibility to work outside of regular office hours, as needed, to accommodate trainingschedules.
• Own driver's license and transport

Please attach cv, qualifications, id and drivers license

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