Head Of Maintenance

Ambitions Travel Recruitment; Stellenbosch; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading boutique hospitality company in Somerset West is seeking a Head of Maintenance. This role requires overseeing maintenance operations to ensure high standards and guest satisfaction. The ideal candidate will have relevant experience, strong leadership skills, and a commitment to excellent service. Competitive salary and attractive benefits include complimentary luxury stays, staff discounts, and enhanced parental leave.

Benefits

Competitive salary

Complimentary luxury B&B stay per year

Generous staff discounts

Discounted spa treatments

Extra day off for birthday

Family-inclusive weekend stays

Pension fund contributions

Enhanced maternity/paternity leave

Positive team environment

Career growth opportunities

Qualifications

• At least 2 years of experience in a similar role.
• Own vehicle and driver's license required.
• Practical experience in general maintenance.

Responsibilities

• Lead the maintenance team ensuring high service standards.
• Manage relationships with external service providers.
• Respond promptly to maintenance requests from guests.

Skills

Leadership

Problem-solving

Planning

Communication

Attention to detail

Education

Relevant qualification or equivalent experience

Tools

Microsoft Office (Excel, Word, Outlook)

Hand and power tools

Job description

HEAD OF MAINTENANCE

SOMERSETWEST – ON SITE

GREAT SALARY PLUS ATTRACTIVE BENEFITS

Our Customer:

Our client is a highly respected, multi-award-winning 5-star boutique hospitality company known for delivering exceptional guest experiences. With a strong presence in the luxury hospitality market, they have built a reputation for excellence through unwavering attention to detail, personalised service, and consistently high standards. This is a unique opportunity to join a well-established team within a company that sets the benchmark in luxury hospitality as their Head of Maintenance.

They are committed to making a meaningful and lasting impact on the surrounding communities through sustainable practices and local development programmes that support education, employment, and long-term growth.

As the Head of Maintenance, you’ll enjoy access to exclusive benefits including complimentary luxury stays after your probation period, generous discounts on food and spa experiences, a paid birthday day off, and family-inclusive weekend perks when covering management duties. You’ll also benefit from a supportive team culture, pension contributions, and enhanced parental leave after two years of service—making this not only a rewarding role professionally, but personally too.

Job Description:

In this role you will lead the maintenance function to ensure the hotel operates safely, efficiently, and to a high standard of cleanliness and order, while collaborating across departments and delivering excellent service to guests.

• Supervise the maintenance team and conduct performance reviews
• Collaborate with all departments to address equipment and operational needs
• Respond to maintenance requests from staff and guests promptly
• Carry out regular inspections and general repairs across the hotel, including pools, HVAC systems, plumbing, and safety features
• Maintain service schedules for heating, cooling, and water systems
• Manage relationships and contracts with external service providers
• Monitor the maintenance budget, track expenditure, and prepare reports
• Uphold high standards of cleanliness, safety, and customer service

Experience Required:

• Relevant qualification or equivalent experience in the same or similar role with at least 2 years at the same property
• Own vehicle and drivers licence
• Practical experience in general maintenance and repair work
• Proven leadership with team supervision and delegation skills
• Strong planning and task prioritisation abilities
• Confident in report writing, presenting, and clear communication
• Proficient in Microsoft Office, particularly Excel, Word and Outlook
• Skilled in using various tools, including hand, power, air, and battery-operated equipment
• Strong problem-solving abilities and attention to detail
• Committed to delivering excellent guest service and support

Benefits and Perks:

• Competitive salary
• Complimentary luxury B&B stay per year after completing probation
• Generous staff discounts on food and beverage purchases
• Discounted spa treatments for team members
• An additional day off to celebrate your birthday
• Family-inclusive weekend stays benefit when covering weekend management duties
• Company contributions to a pension fund
• Enhanced maternity/paternity leave benefits after two years of employment
• A positive and energising team environment
• Exciting career growth opportunities

Click here to apply for this Head of Maintenance job, which is being recruited by Zhané Frankson and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in leisure travel and luxury hospitality roles, and known for sourcing hard-to-find talent.

IMPORTANT

1. If this role ticks your boxes and you’ve got the relevant experience, then click and apply
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