Head of Leisure Sales

Bright Search Recruitment (Pty) Ltd; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading recruitment firm is seeking a Head of Leisure Sales to oversee all local and international sales activities focusing on the leisure market. The ideal candidate will have extensive experience in sales management and strong interpersonal skills, driving revenue growth and managing key accounts effectively.

Qualifications

• Minimum of 5 years in international sales with team management.
• Excellent communication and negotiation skills.
• Strong ability to work under pressure and extensive travel.

Responsibilities

• Develop and execute sales plans for leisure markets.
• Build and maintain client relationships.
• Lead and mentor the leisure sales team.

Skills

Interpersonal Skills

Communication Skills

Negotiation Skills

Attention to Detail

Education

Sales diploma and/or equivalent qualification

Tools

MS Office

Salesforce

Sales tracking tools

Job description

The Head of Leisure Sales is responsible for overseeing all local and international sales activities with a primary focus on the leisure market. This role emphasizes developing strategic sales plans, nurturing client relationships, and leading the leisure sales team to drive revenue growth for the group’s properties.

POSITION INFO :

Key Responsibilities :

• Sales Strategy & Planning : Develop and execute comprehensive sales plans for leisure markets, including writing and updating plans for each property.
• Client Relations : Build and maintain strong relationships with major clients and identify new business opportunities within the leisure market.
• Reporting & Administration : Produce required sales reports, maintain detailed client records, and ensure compliance with Group SOPs.
• Team Leadership : Mentor and guide the leisure sales team, ensuring alignment with the leisure strategy and departmental goals.
• Account Management : Develop and implement a consistent sales call plan, understand client trends, and manage key accounts effectively.
• Business Development : Collaborate with the of Sales to identify and target top accounts, leverage competitor insights, and increase international market presence.
• Sales Activities : Conduct site inspections, attend trade exhibitions, and participate in FAM trips. Maintain up-to-date knowledge of company rates and property features.
• Performance Tracking : Monitor and assess sales performance against targets, ensuring budget adherence and achieving key performance indicators.

Organizational Relationships :

• Collaborate with General Managers, Front Office Managers, Reservations, Sales Segmentation Heads, and other key departments.
• Coordinate with the Food & Beverage team, Executive Housekeeper, Banqueting Departments, and Revenue team.

Qualifications :

• Experience : Minimum of 5 years in international sales within the industry, including team management.
• Skills : Proficiency in MS Office (Word, PowerPoint, Excel, Outlook), Salesforce, and sales tracking tools.
• Education : Sales diploma and / or equivalent qualification.
• Attributes : Excellent interpersonal, communication, and negotiation skills; strong attention to detail; ability to work under pressure and travel extensively.

Performance Standards :

• Achieve sales targets and revenue budgets.
• Develop key clients and leads, ensuring high-quality administration and record-keeping.
• Maintain professional standards in appearance and timekeeping.