Head of Learning and Development

Ignition CX; Umhlanga Rocks; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading training provider in Umhlanga Rocks is seeking a Head of Learning and Development to oversee training efficacy and compliance. Responsibilities include conducting skills audits, developing training plans, ensuring regulatory compliance, and managing funding processes. Candidates should have a degree in Human Resources Development and at least 7 years of experience in learning and development with a focus on skills facilitation.

Qualifications

• Comprehensive understanding of legislation impacting skills development.
• Ability to conduct research and analyse data.
• Experience with grant submissions.

Responsibilities

• Conduct skills audit and develop training implementation plans.
• Develop quality assurance frameworks for training programs.
• Compile and submit regulatory and funding reports.

Skills

Proficiency in HRIS software

Excellent communication skills

Excellent presentation skills

Strong understanding of funding mechanisms

Attention to detail

Education

Bachelor’s degree in Human Resources Development

Registration as a skills development facilitator

Tools

SAGE

Job description

Head of Learning and Development is responsible for working closely with internal and external stakeholders to analyse existing and develop training plans, measure the quality and effectiveness of training activities, fulfil legislative reporting requirements and obtain maximum funding from the relevant skills development bodies, e.g., Sectoral Education Training Authority (SETA) and the various funding initiatives that are available. This role must ensure that the business is registered and obtains relevant accreditations for compliance, and stays abreast of industry developments.

Training needs and plans

• Conduct skills audit and develop and monitor the implementation plan.
• Consult with various stakeholders in the collation and submission of the workplace skills plan.
• Provide support in the identification of staff training and development needs for the assigned client base.
• Introduce skills development programs such as learnerships, bursaries, etc.

Quality assurance

• Develop and implement a comprehensive quality assurance framework to ensure that training programs align with industry standards and regulatory requirements.
• Conduct regular audits and assessments to evaluate the effectiveness and efficiency of training delivery.
• Identify and implement areas for improvement in training programs based on analysis of training feedback trends, industry trends and regulatory changes.

Reporting and compliance

• Develop and maintain a robust data management system and/or manage LMS to track and analyse key metrics related to training and funding outcomes.
• Compile and submit required regulatory and funding reports.
• Generate regular reports for executive leadership, highlighting achievements, challenges, and areas for improvement.
• Assist with the compilation and provision of data for BEE reporting.
• Manage, implement and maintain all reporting tools (LMS etc.) to improve reporting efficiency and accuracy.

Stakeholder engagement

• Implement scheduled and formal engagement with stakeholders such as BPESA, CapeBPO, DTiC, UIF and others.

Funding and mandatory grants

• Manage and report on skills levy and grants received process.
• Optimise opportunities to receive maximum grants allowable from relevant SETA/QCTO.
• Meet and exceed annual funding targets set by the organisation and secure a defined number of new funding opportunities annually.

Knowledge, skills and attributes:

• Proficiency in HRIS software and learning management systems, e.g., SAGE,
• Comprehensive understanding of legislation impacting skills development, i.e., Skills Development Act, National Skills Fund, BBBEE scorecard, Employment Equity Act, etc
• Ability to conduct research and analyse data
• Excellent verbal and written communication skills, including report writing
• Excellent presentation and facilitation skills
• Confident disposition, proactive and self-driven
• Strong understanding of all funding mechanisms, e.g., local, government, SETA, etc
• Solid attention to detail
• Ability to collaborate with a variety of stakeholders internal and external to the organisation
• Must have good understanding of grant application requirements and processes

Education and training:

• Bachelor’s degree in Human Resources Development, Business Administration or related field (Preferred)
• Registration as a skills development facilitator

Experience:

• At least 7 years’ previous experience in a learning and development role, specifically focused on skills development facilitation
• Proven experience in grant submissions
• Demonstrated experience drafting, compiling and submitting of regulatory reports
• Proven experience in quality assurance and funding management within the education or training sector