Head of IT (Infrastructure & Cloud Services) Mr Price Group

Mr Price Group; Durban; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

A major retail company is seeking a Head of IT (Infrastructure & Cloud Services) in KwaZulu-Natal, Durban. You will enhance IT capabilities, oversee service delivery, manage financial resources, and ensure compliance with security standards. The ideal candidate has a degree in IT or Business Management, 15-20 years of IT infrastructure experience, and strong leadership abilities. Retail experience is a plus. Competitive compensation package offered.

Qualifications

• 15-20 years of IT enterprise infrastructure experience.
• 10-15 years in an IT management role.
• Retail experience is advantageous.
• Extensive knowledge of infrastructure teams.

Responsibilities

• Translate business strategy into tactical IT strategies.
• Plan, implement & evaluate IT service delivery.
• Develop departmental budget and monitor expenses.
• Manage IT vendors and contractors.
• Ensure technology landscape is secure.

Skills

Communication skills

Interpersonal skills

Leadership skills

Negotiation skills

Problem-solving ability

Education

Degree in IT or Business Management

Job description

Job title : Head of IT (Infrastructure & Cloud Services) Mr Price Group

Job Location : KwaZulu-Natal, Durban Deadline : September 05, 2025

Job Description

The Head of IT : Infrastructure & Cloud Services exists to enable and enhance IT capability to deliver on the group’s current requirements and future strategy.

You’ll be working with the teams in Technology to ensure that infrastructure is available to run the services that have been developed / selected.

Responsibilities

1. Strategy Development : Translate business strategy into tactical IT strategies to address key business requirements, drive capability, and produce delivery roadmaps & associated domain architecture.
2. Contribute to the development of the IT divisional strategy.

Service Delivery & Project Execution

1. Plan, implement & evaluate IT service delivery and project execution in specific areas of the business to align with the standard service management matrix (including SLAs).
2. Continuously drive IT capability to deliver on group strategic intent.
3. Contribute IT expertise & advice to influence discussions and decision-making within the group and respond to internal client requests.

Financial Management

1. Develop departmental budget and monitor/control spend to deliver strategy. Collaborate with other IT executives to ensure financial feasibility where departmental/project overlaps exist. When primary financial responsibility resides elsewhere, ensure secondary responsibility to deliver within budget.

Risk Management

1. Stay informed of legislative requirements and best practices (e.g., RICA, POPI, ECT act) to highlight risks and ensure compliance.
2. Track, monitor, and manage IT audits and risk management across portfolios.

Team Management

1. Ensure fair workload distribution within the team aligned with priorities and skills to meet KPIs/targets. Keep abreast of talent pool for recruitment of top talent.
2. Drive succession planning, training, and development to ensure resource capability and business continuity.

Vendor Management

1. Manage IT vendors and contractors, including selecting vendors, negotiating contracts, controlling costs, reducing risks, and ensuring service delivery.

Security Management

1. Ensure the technology landscape is secure and protected against hacking or phishing attacks that could cause reputational damage or information leakage.

Cloud and On-Premise Support

1. Deploy and maintain the cloud center of excellence and infrastructure strategy through IT operations support and service delivery.
2. Operate an innovative, multi-skilled support team delivering excellence.

Facilities Support

1. Manage IT production and DR facilities, focusing on cost control, optimal environment, location, connectivity, and redundancy.

Networks

1. Operate and maintain cost-effective, highly available WAN/LAN network infrastructure providing best-in-class services.

Qualifications

1. A completed degree in IT, Business Management, or a relevant field.
2. 15-20 years of IT enterprise infrastructure experience and 10-15 years in an IT management role. Retail experience is advantageous.
3. Extensive knowledge of infrastructure teams, including hardware, networking, cloud, security, and operational support.
4. Experience with large-scale ICT environments with diverse technologies.

Our ideal person will also have the following key attributes :

1. Outstanding communication, interpersonal, and leadership skills; organization and time-management skills; effective negotiation and vendor management skills; proactive problem-solving ability; attention to detail.