Head of Global Operations

Placements24; Mossel Bay; Hybrid; ZAR 2,400,000 - 3,400,000; Full time

Benefits offered by this job

Executive-level compensation package

Global health insurance coverage

Professional development allowances

Full remote work flexibility

Travel opportunities for strategicmeet

Job summary

Placements24 seeks a visionary Head of Global Operations to lead and redefine its international operations from a fully remote position. The strategic hub is Mossel Bay, Western Cape, but physical presence is not required.

You will oversee supply chain, logistics, manufacturing, and customer support across regions, leading large distributed teams and driving efficiency, scalability, and innovation worldwide.

Qualifications

• Master's degree in Business Administration, Operations Management, International Business, or a related field.
• Minimum of 15 years of progressive experience in operations management, with at least 10 years in senior leadership roles with global responsibility.
• Proven success in developing and implementing global operational strategies that have driven significant growth and efficiency.
• Expertise in international supply chain management, logistics, and global business operations.
• Exceptional leadership, communication, and cross-cultural management skills.
• Proven ability to lead and manage remote, global teams effectively.
• Strong financial acumen and experience managing large international budgets.
• Proficiency in data-driven decision-making and performance management systems.
• Experience with change management and scaling operations in international markets.
• Must be legally authorized to work remotely and possess strong self-discipline and time management skills.
• A strategic mindset with the ability to think globally and act decisively.

Responsibilities

• Define and execute the global operational strategy to support growth and market expansion.
• Oversee international operations including supply chain, logistics, manufacturing, and support.
• Lead diverse global teams, fostering high performance and collaboration.
• Develop and implement global standards, policies, and procedures for consistency and efficiency.
• Drive continuous improvement initiatives across global operations using analytics.
• Manage global budgets and financial performance for cost-effectiveness and profitability.
• Identify and mitigate operational risks to ensure business continuity and resilience.
• Build and maintain relationships with international partners and suppliers.
• Champion innovation in processes, technology adoption, and service delivery.
• Report on global operational performance and strategic initiatives to the executive leadership team.

Skills

Global operations leadership

Strategic planning

Cross-cultural leadership

Data-driven decision making

Remote team management

Education

Master's degree in Business Administration / Operations Management / International Business

Tools

Budgeting software

Job description

About the Role

Our client is seeking an visionary and strategic Head of Global Operations to lead and redefine its international operational landscape. This executive-level position is responsible for the strategic direction, oversight, and optimization of all global operations, driving efficiency, scalability, and innovation across all regions. The ideal candidate will possess extensive experience in international operations management, a proven ability to lead large, distributed teams, and a deep understanding of global supply chains and logistics. This role is critical for scaling our client's global presence and ensuring operational excellence worldwide. As a fully remote position, this role offers unparalleled flexibility and the opportunity to manage global operations from anywhere, collaborating virtually with teams across continents. The strategic hub for this role is considered to be Mossel Bay, Western Cape, though physical presence is not required.

Key Responsibilities

• Define and execute the global operational strategy to support the company's long-term growth and market expansion objectives.
• Oversee and manage all international operations, including supply chain, logistics, manufacturing, and customer support.
• Lead and inspire a diverse, global team of operations professionals, fostering a culture of high performance and collaboration.
• Develop and implement global operational standards, policies, and procedures to ensure consistency and efficiency.
• Drive continuous improvement initiatives across all global operations, leveraging data analytics and best practices.
• Manage global operational budgets and financial performance, ensuring cost-effectiveness and profitability.
• Identify and mitigate operational risks on a global scale, ensuring business continuity and resilience.
• Build and maintain strong relationships with international partners, suppliers, and stakeholders.
• Champion innovation in operational processes, technology adoption, and service delivery.
• Report on global operational performance and strategic initiatives to the executive leadership team.

Requirements

• Master's degree in Business Administration, Operations Management, International Business, or a related field.
• Minimum of 15 years of progressive experience in operations management, with at least 10 years in senior leadership roles with global responsibility.
• Demonstrated success in developing and implementing global operational strategies that have driven significant business growth and efficiency.
• Expertise in international supply chain management, logistics, and global business operations.
• Exceptional leadership, communication, and cross-cultural management skills.
• Proven ability to lead and manage remote, global teams effectively.
• Strong financial acumen and experience managing large international budgets.
• Proficiency in data-driven decision-making and performance management systems.
• Experience with change management and scaling operations in international markets.
• Must be legally authorized to work remotely and possess strong self-discipline and time management skills.
• A strategic mindset with the ability to think globally and act decisively.

Benefits

• Executive-level compensation package, including base salary, significant performance bonuses, and potential long-term incentives.
• Comprehensive global health insurance coverage and robust retirement plan.
• Significant allocation for professional development, conferences, and continuous learning.
• Full remote work flexibility, allowing for global mobility and work-life integration.
• Generous annual leave and company-wide holidays.
• Opportunity to lead and shape the future of a growing global enterprise.
• Travel opportunities for strategic meetings and site visits (as required and safe).
• Access to best-in-class technology and collaboration tools for remote work.
• A culture that values innovation, autonomy, and global collaboration.
• Executive coaching and support services.