Head of Creative Studio - iGaming & Digital Growth

Tsogo Sun Digital.; Cape Town; Presencial; ZAR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Tsogo Sun Digital is seeking a Creative Services Manager to lead its in-house studio of designers and copywriters, while coordinating agencies and partners. You will own output, quality and deadlines across playTSOGO and bet.co.za, guiding a high-volume, fast-paced environment in betting and iGaming.

You will report to the CMO, shape workflows in Basecamp, and build a scalable studio operation as the function is still evolving.

Formación

• 7+ years' experience in traffic, studio, production or creative services management.
• At least 2 years leading designers and/or copywriters, including hiring and developing people.
• Strong stakeholder manager: comfortable with senior people and able to push back while maintaining relationships.
• Experience briefing and managing agencies, production houses and third-party providers across video, photography, print, merch and events.
• Experience running high-volume digital creative alongside print, merch and event production.
• Hands-on experience running a studio in Basecamp, Asana, ClickUp or a similar PM platform.
• Working knowledge of Figma and the Adobe suite, digital ad specs and print file requirements.
• Strong attention to detail and execution discipline.
• Willingness to take ownership of getting work out correctly.
• Experience in regulated industries such as betting or iGaming is a major advantage.

Responsabilidades

• Be the single front door for the studio: take requests from marketing, CRM, VIP, product and Tsogo Sun properties, set expectations and ensure proper briefs.
• Lead designers and copywriters day to day: allocate work, run stand-ups and 1:1s, give feedback, hire and develop the team.
• Brief and manage agencies, production houses and freelancers for video, photography, print, merch and events.
• Own the studio workflow and project plans in Basecamp: one board, clear statuses, realistic timelines.
• Line up the studio schedule with promo, sports fixture and CRM calendars and plan capacity ahead.
• Run the review and approval loop with defined rounds, owners, deadlines and a clear amends policy.
• Sign off every asset before it goes live: correct specs, links, dates, 18+ and terms compliance.
• Manage merch, event stands, pull-up banners and print from quote to delivery.
• Negotiate quotes and rates with agencies and suppliers and track spend against budget.
• Keep asset library, templates and naming conventions tidy for faster delivery.
• Feed paid media and CRM results back to the team to improve future work.
• Report monthly on volume, turnaround, on-time delivery and team utilisation.

Conocimientos

Studio management

People leadership

Stakeholder management

Agency management

Digital & print production

Project management tools

Design tools

Attention to detail

Ownership

Regulated industry experience

iGaming experience

Herramientas

Basecamp

Asana

ClickUp

Figma

Adobe Suite

Descripción del empleo

Tsogo Sun Digital is seeking a Creative Services Manager to lead its in-house studio of designers and copywriters, while coordinating agencies and partners. You will own output, quality and deadlines across playTSOGO and bet.co.za, guiding a high-volume, fast-paced environment in betting and iGaming.

You will report to the CMO, shape workflows in Basecamp, and build a scalable studio operation as the function is still evolving.