Head of Claims Operations & Automation

Six Sense Consulting; Centurion; On-site; ZAR 1,200,000 - 1,600,000; Full time

Job summary

Six Sense Consulting seeks a Head: Claims Operations for a well-established financial services firm. You will lead end-to-end claims processing, drive automation, and manage risk to ensure a smooth claims experience.

The ideal candidate holds a Bachelor's and a Postgraduate qualification in Business Management with 10–12 years' claims experience, including 5 in senior management, plus strong leadership and budgeting skills.

Qualifications

• Bachelor's degree in Business Management or related field.
• Postgraduate qualification in Business Management or related field.
• 10–12 years' claims administration experience including 5+ years in senior management.

Responsibilities

• Oversee end-to-end claims operations and automated processes.
• Implement risk management procedures and PFMA-compliant controls.
• Lead budgeting, long-term planning and strategic direction for claims.
• Drive continuous improvement in claims handling and service quality.

Skills

Leadership

Analytical thinking

Communication

Strategic planning

Budget planning

Critical thinking

Education

Bachelor's degree in Business Management

Postgraduate qualification in Business Management

Tools

Claims management systems

Job description

Six Sense Consulting seeks a Head: Claims Operations for a well-established financial services firm. You will lead end-to-end claims processing, drive automation, and manage risk to ensure a smooth claims experience.

The ideal candidate holds a Bachelor's and a Postgraduate qualification in Business Management with 10–12 years' claims experience, including 5 in senior management, plus strong leadership and budgeting skills.