Head Of Administration Midrand

Heitha Staffing Group; Gauteng; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading staffing group in South Africa seeks a Senior Manager to oversee internal operations and manage employee benefits. The role requires strategic and general management skills, with a strong emphasis on relationship building and compliance. Candidates should possess a relevant degree and extensive experience in management.

Qualifications

• Minimum of 10 years' experience in a similar position.
• Experience in employee benefits is essential.

Responsibilities

• Direct internal operations to achieve budgeted results and financial criteria.
• Manage the administration team for employee benefits and ensure compliance.
• Prepare and present reports for management and trustee meetings.

Skills

Strategic Management

General Management

Relationship Management

Time Management

Education

BCom or Bachelor's degree in a relevant field

MBA

Job description

Job Description

Objective: The purpose of this role is to direct, administer, and coordinate the internal operational activities of the organization in accordance with policies, goals, and objectives established by the chief executive.

Minimum Requirements:

• BCom or Bachelor's degree in a relevant field; MBA is advantageous.
• Minimum of 10 years' experience in a similar position.
• Experience in employee benefits.

Key Duties

1. Strategic Management: Direct internal operations to achieve budgeted results and financial criteria, participate in the development of short-term and long-range plans and budgets, and recommend their adoption to the CEO. Develop and install procedures and controls to promote communication and information flow, and ensure compliance with laws and regulations. Establish policies for management development and succession planning, and appraise operational results regularly.
2. General Management: Manage the administration team for employee benefits, ensure adherence to policies and service level agreements, oversee claims processing, and maintain client relationships. Ensure targets are met, monitor performance, and develop staff. Drive service excellence and ensure compliance with procedures.
3. Record Keeping and Filing: Maintain all documentation related to funds and member profiles accurately within the system.
4. Reporting: Prepare and present reports for management and trustee meetings, and analyze data as required.
5. Query Resolution: Address member inquiries promptly, assist employers and service providers, and work independently within audit guidelines. Build supportive relationships internally and externally.
6. Relationship Management: Build and maintain positive relationships with clients, service providers, and internal teams, ensuring professional communication.
7. Time Management: Dedicate full attention during working hours, meet productivity standards, and manage work flow efficiently.

Disclaimer: By responding to this advert, you consent to processing of your personal information for recruitment purposes and confirm that any submitted information is voluntary. Applicants will be requested to sign a POPI Act Consent Form. Only shortlisted candidates will be contacted. If you do not hear from us within 4 weeks, consider your application unsuccessful.