Head: JA, Org Design and SWP - Fixed Term Contract

Nedbank Head Office; Gauteng; On-site; ZAR 60 000 - 100 000; Full time

Job summary

An established industry player seeks a visionary leader to drive transformative ideas in Workforce Experience. This pivotal role focuses on Job Architecture, Strategic Workforce Planning, and Organisational Design, requiring strong analytical and interpersonal skills. You will collaborate with like-minded individuals in a purpose-driven environment, ensuring every action contributes to a greater societal impact. Join a culture that values integrity, diversity, and continuous growth, empowering you to innovate and deliver exceptional value to clients.

Qualifications

• 10+ years experience in JA, SWP, and OD domain shared services.
• Proven track record in customer service and digital service delivery.

Responsibilities

• Execute the Workforce Experience vision through Tier 2.
• Drive service design, case management, and strategic initiatives.

Skills

Job Architecture

Strategic Workforce Planning

Organisational Design

Analytical Skills

Interpersonal Skills

Digital Service Delivery

Process Reengineering

Education

Bachelor’s Degree in Business Psychology

Master’s Degree

Tools

Scaled Agile Methodologies

Project Management Tools

Job description

Role Purpose: In this pivotal role, you will execute the Workforce Experience vision through Tier 2, focusing on Job Architecture (JA), Strategic Workforce Planning (SWP), and Organisational Design (OD). Your expertise will drive service design, case management, and strategic initiatives.

Who We Are Looking For

We seek a visionary and dynamic leader who brings transformative ideas to life, driven by a deep understanding of Job Architecture, Strategic Workforce Planning, and Organisational Design. You should possess the courage and determination to drive significant change and achieve remarkable outcomes. You should have strong analytical skills, a thirst for knowledge, and the wisdom to provide strategic insights and guidance. We need someone who embraces exploration, always seeking new ways to innovate and improve, and who is not afraid to venture into uncharted territories to uncover groundbreaking solutions. Someone who is driven to deliver, client-focused, and pays attention to detail, able to translate product visions in the portfolio into requirements and drive delivery of these.

What We Offer

Joining Nedbank means immersing yourself in a purpose-driven environment where every aspect of your role contributes to a greater societal impact. As a member of our team, you'll have the opportunity to collaborate with like-minded individuals who are obsessed with delivering value to clients and building meaningful relationships. Our culture is built on a foundation of integrity, ethics, and accountability, ensuring that we always do the right thing, even when it's challenging. We believe in the power of collaboration and teamwork, fostering an environment where we are #StrongerTogether. At Nedbank, diversity, equity, and inclusion are not just buzzwords—they're embedded in everything we do, allowing you to show up as your authentic self and feel a true sense of belonging. In a constantly evolving world, our culture embraces curiosity, creativity, and growth, empowering you to stay ahead of the curve and contribute to our practices remaining at the forefront of innovation. Join us and be part of a culture that's not just about what we do, but who we are.

Qualifications

Bachelor’s Degree in Business Psychology. Master’s degree preferred.

Experience

10+ years experience in JA, SWP, and OD domain shared services with a proven track record in customer service, digital service delivery, service management, service cataloguing, and process reengineering. Strong interpersonal skills with the ability to build relationships and drive change. Expertise in Job Architecture, Strategic Workforce Planning, and Organisational Design. Proficiency in scaled agile methodologies and project/program management, as well as different JA, SWP, and OD technologies/tools/systems.