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Head: IT Operations | Waterfall, Midrand, Gauteng | Permanent

PSG Wealth Menlyn

Johannesburg

On-site

ZAR 800,000 - 1,200,000

Full time

5 days ago
Be an early applicant

Job summary

A leading financial organization is seeking a Head: IT Operations to lead infrastructure and ITSM services, ensuring stability and security. The role demands strong experience in ITIL and Cobit, alongside a financial industry background. The successful candidate will excel in leading operations with cloud service understanding and vendor management. Apply by the 31 of May 2025 for this permanent position located in Waterfall, Midrand, Gauteng.

Qualifications

  • Experience leading IT Operations teams with ITIL and Cobit.
  • In-depth knowledge of ITSM delivery practices.
  • Financial industry background is preferred.

Responsibilities

  • Lead the team providing infrastructure and ITSM services.
  • Build a centre of excellence for service management.
  • Accountable for cyber security strategy and management.

Skills

ITIL
Vendor management
Cyber security management
Capacity management
Creative visualisation
Collaboration

Tools

AWS
Azure
Microsoft SQL Server
VEEAM
Firewall technology

Job description

Designation: Head: IT Operations | Waterfall, Midrand, Gauteng | Permanent

Category: Information Technology

Job Level: Senior Management

Posted by: PSG Financial Services

Posted on: 02 May 2025

Reference Number: POS04930

Closing date: 31-Jul-2025

Position Type: Permanent

Location: Waterfall Magwa Crescent

Overview

VACANCY | HEAD: IT OPERATIONS | WATERFALL, MIDRAND, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Description

This is a unique opportunity to join a JSE-listed financial organisation that continually delivers excellent results and growth that exceed all competitors in the market. Become part of a team working on Key projects in PSG Wealth Management in Partnership with business stakeholders to deliver great value with an opportunity to make a real impact in the PSG success story. Lead the team that provides infrastructure and ITSM services to PSG Financial Services Pty Ltd. An individual who can lead technical teams that deliver stability, security, scalability, and simplicity in IT infrastructure and operations will excel in our environment.

Responsibilities

  • Focus on Service and Stability
  • Build a centre of excellence for service management
  • Deliver a thematic view of the systemic problem to focus on key risks
  • Collaborate with BU’s to provide great service to our clients, Advisers and Business
  • Instil Industry best practice ITSM and ITIL standards
  • Improve communication and turnaround time with internal and external stakeholders
  • Build services and skills for future cloud environments
  • Accountable for cyber security strategy and management
  • Capacity and risk management of environments
  • Infrastructure architecture
  • Disaster recovery management

Minimum Requirements

  • Experience leading IT Operations teams using ITIL and Cobit
  • In-depth knowledge of running ITSM delivery
  • Financial industry background and understanding
  • Microsoft licensing understanding (OS/SQL)
  • Enterprise Architecture
  • Understanding of AWS and Azure services and environments
  • In-depth knowledge of information and cyber security management
  • Vendor management and negotiation
  • Firewall and network technology
  • VEEAM management
  • 3 PAR storage environments

Competencies

  • Build relationships with key internal stakeholders
  • Continually learns and grows own skills and industry knowledge
  • Creative visualisation, critical thinking, inductive and deductive reasoning.
  • An ability to think outside the box
  • Collaborative coordination and time management. Be Proactive and take initiative
  • Capacity to work under pressure while observing high quality standards
  • Problem solving and analysis. Add value to business outcomes
  • Must be able to work in a team environment. Share knowledge and help to grow others
  • Desire to understand the reasons for delivery to deliver the right solution
  • Strive to continually learn and improve

How To Apply

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK by no later than 31 May 2025. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.
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