Head, Fraud Controls & Fraud Regulatory Compliance, Fraud Solutions

Absa Group Limited; Johannesburg; On-site; ZAR 1,000,000 - 1,500,000; Full time

Job summary

A leading financial institution in Johannesburg is seeking a Head of Fraud Controls & Fraud Regulatory Compliance. The role involves providing strategic direction and leadership in fraud management, ensuring compliance with internal policies and regulatory standards. A Bachelor's Degree in Business or related fields is required, along with strong skills in risk management and strategic planning.

Responsibilities

• Provide leadership and ensure adherence to internal risk policies.
• Collaborate on Fraud Risk policies and standards development.
• Oversee risk assurance and compliance reviews.
• Lead development of Fraud Solutions Assurance frameworks.
• Manage financial reconciliations and fraud loss reporting.

Skills

Leadership

Risk Management

Process Management

Compliance Knowledge

Strategic Planning

Education

Bachelor's Degrees and Advanced Diplomas in Business, Commerce, or Management Studies

Job description

Job Title: Head, Fraud Controls & Fraud Regulatory Compliance, Fraud Solutions

Job Location: Gauteng, Johannesburg

Deadline: August 2, 2025

Job Summary

The Head of Fraud Controls & Fraud Regulatory Compliance, Fraud Solutions is responsible for providing leadership, strategic direction, coordination, and oversight to ensure that Fraud Solutions functions adhere to internal Absa Group Risk policies, Enterprise Risk Management, Process Management frameworks, Fraud Risk Management Standards, and Regulatory & Industry compliance.

As an independent first line of defense, the role ensures effective controls across people, processes, and systems; mitigates operational risks; prevents regulatory fines, penalties, and reputational risks; and maintains compliance with industry standards through robust fraud management processes.

This includes ownership of quality assurance frameworks, process assessments, and ensuring satisfactory audit and assurance outcomes. The role acts as the point of contact for risk functions across the group and is responsible for developing tactical strategies, delivery plans, and ensuring operational implementation and adoption according to risk methodology, governance, and delivery objectives.

Job Description

• Stay updated on all relevant Group Enterprise Risk Management (ERM), compliance, legislative, and regulatory requirements and lead their implementation within Fraud Solutions.
• Collaborate with Group Fraud and Operational Risks to influence the development of Fraud Risk policies and standards.
• Oversee planning and implementation of risk assurance and compliance reviews and audit activities aligned with Fraud Solutions priorities and Absa assurance plans.
• Lead the development, implementation, and governance of Fraud Solutions Business Assurance, Quality Assurance, and testing frameworks.
• Provide oversight on Business Assurance assessments, including testing operational effectiveness and targeted management control assessments, and advise on remedial actions.
• Drive initiatives to enhance capabilities and performance within the function.
• Ensure business continuity by assessing process adherence to standards and risk controls.
• Partner with functional heads to develop risk and control registers and dashboards to monitor risks.
• Maintain a detailed risk register with mitigation plans and controls for operational risks.
• Guide the delivery and continuous improvement of quality assurance and testing processes, including investigations into high-risk areas.
• Lead compliance activities such as training and external affiliations.
• Oversee data privacy issues, including investigations related to POPIA and data breaches, and contribute to Disaster Recovery Plans.
• Manage financial reconciliations, loss reporting, and ensure that fraud losses operate within the defined risk appetite.
• Develop and manage budgets, driving cost efficiencies to improve business and financial performance.
• Engage with internal stakeholders regarding risk and control management, including Clusters, products, and functional heads.
• Promote a positive risk culture and climate by maintaining independence and challenging processes and governance where necessary.

Education

• Bachelor's Degrees and Advanced Diplomas in Business, Commerce, or Management Studies (Required)

End Date: August 2, 2025