Head: Facilities Operations

Sanlam Limited; South Africa; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

A leading company in the insurance industry is seeking a Head of Facilities Management. The role requires strategic oversight of building operations, logistics, and vendor management. Ideal candidates will have a B.Com degree and significant experience in procurement and facilities management, as well as strong leadership qualities. Join a diverse team committed to innovation and growth.

Qualifications

• Minimum 10 years management experience in Procurement Operations.
• Solid experience in 3rd Party Risk Management.
• Knowledge of Santam/Sanlam business preferable.

Responsibilities

• Provide strategic leadership and development of Facility Management team.
• Oversee Logistics and Deliveries, and Office Coordination.
• Manage Technical operations including HVAC and safety systems.

Skills

Accounting Knowledge

ESG knowledge

Procurement Operations

Compliance

Risk Management

Stakeholder Management

Education

B.Com Degree

Job description

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Head of Facilities Management across the Santam Group including Lease Management and Environmental, Social and Governance Practice Management.

Head facilities provide strategic leadership and development of Facility Management team leaders and the key functions of Building Operations, Facilities Services, Real Estate Management and Security/Life Safety Operations.

What will make you successful in this role?

• Regulatory Management
  • Adherence to laws and regulations
  • Prudential Authority requirements
• Logistics Management
  • Logistics and Deliveries
  • Co-ordination of Office moves
• Third Party Contract Management
  • Sanlam Facilities Management
  • CBRE Outsourced Agreement Management
• Maintenance Management
  • Building Maintenance Management
  • Roads, Paths and Carparks
  • Management of construction, vending, and related 3rd party subcontractors and vendors
• Security Management
  • Fire Prevention
  • Occupational Health and Safety
  • Waste Disposal
  • Disaster Recovery Management
• Technical Management
  • Installations and Management of Mechanical, Electrical, HVAC, Lifts, Alarms & detection systems and CCTV
• Environmental, Social and Governance Practice Management
  • Climate change efforts, sustainable use of resources such as water, transition to a circular economy, waste prevention and recycling, pollution prevention control and protection of healthy ecosystems
• Governance Adherence
• Front Office Management
  • Front Office Reception
  • Switchboard

Qualification and Experience

• B.Com Degree or minimum 10 years of working experience in a similar role
• Accounting Knowledge
• ESG knowledge

Knowledge and Skills

• Minimum 10 years management experience in Procurement Operations, Strategic Sourcing and/or compliance in a Procurement / Supply Chain environment and Facilities Management
• Sourcing practices and processes across multiple spend categories
• Knowledge of Santam/Sanlam business preferable
• Working knowledge of the preferential procurement element of the BBBEE Act and amended codes of good practice advantageous
• Demonstrated ability to effectively work with internal and external stakeholders
• Experienced in developing policies to enforce newly developed Sourcing processes/ practices
• International experience on Procurement projects will be advantageous
• Strong systems and financial management experience is preferred
• Solid experience in 3rd Party Risk Management

Core Competencies

Cultivates innovation - Contributing strategically

Customer focus - Contributing strategically

Drives results - Contributing strategically

Collaborates - Contributing strategically

Being resilient - Contributing strategically

About The Company

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!