Head : Facilities Management

Absa Group Limited; Johannesburg; On-site; ZAR 600 000 - 1 000 000; Full time

Job summary

An established industry player is seeking a Head of Facilities Management to oversee a vast portfolio across South Africa. This pivotal role involves leading a team, developing strategic initiatives, and ensuring compliance with regulatory standards. The ideal candidate will demonstrate exceptional leadership skills, a strong background in facilities management, and a commitment to driving continuous improvement. You will be at the forefront of shaping the facilities strategy, collaborating with various stakeholders, and fostering a culture of innovation and excellence. This is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Proven leadership experience in Facilities Management across large portfolios.
• Strong strategic planning and financial management skills.

Responsibilities

• Lead the Facilities Management function for a vast corporate portfolio.
• Drive change initiatives and ensure compliance across all services.
• Manage diverse relationships and inspire teams toward business goals.

Skills

Leadership

Strategic Planning

Facilities Management

People Management

Compliance Management

Financial Management

Education

Bachelor's Degree in Physical Planning and Construction

Job description

Job title: Head: Facilities Management

Job Location: Gauteng, Johannesburg

Deadline: May 14, 2025

Job Summary

• Lead the Facilities Management function for Africa CRES, responsible for the provision of Corporate Real Estate Solutions across the Absa portfolio comprising of 71 corporate offices, 3 data centres, 620 retail branches, and 2500 ATMs covering a total of 1m sqm across South Africa with an expenditure of R4.4 billion.

Job Description

• Leadership: Be an active contributor and thought leader to the Africa CRES Director of Operations.
• Develop and implement the regional vision and strategy in line with the Africa FM strategy and Africa CRES strategy across the continent.
• Overall accountability for ensuring alignment of FM Services vision and strategy to the wider CRES strategy and vision, in line with the firm's values.
• Collaborate across other Africa CRES functions and Rest of Africa, responsible for strategic, commercial and financial management for Facilities Management services across the South Africa portfolio.
• Motivate and inspire the direct and indirect teams within the Africa CRES organisation.
• Identify, design and drive change initiatives across the continent to develop market-leading solutions that provide value to the Bank.
• Demonstrate self-awareness and integrity when providing leadership to the organisation.
• Practice empathetic listening when communicating with people.
• Effectively manage diverse relationships at all levels, both internal & external.
• Management & Decision Making: Lead a team of Facilities Management professionals with overall responsibility for the provision of hard and soft services to the South Africa portfolio.
• Manage outsourced suppliers in the delivery of day-to-day facilities management services to the South Africa portfolio of c700 buildings.
• Direct/oversee all activities within the FM sub-function of Africa CRES.
• Create long-term forecasts based on business strategy and external benchmarks.
• Formulate and present all business cases via the relevant procurement boards to support programmes of change and ensure full compliance with governance.
• Ensure operational control and delivery of FM services in support of business operations meets all regulatory requirements.
• Operate buildings and services at minimum risk to the Bank's business operations.
• Drive a culture of measurable continuous improvement and innovation for all services.
• Proactively manage FM assets to ensure operational effectiveness and minimize unavailability of assets and premises.
• Monitor vendor performance through specific global reporting standards and remediate performance as required.
• Escalate contract performance issues in line with contract escalation standards.
• Own relevant sections of regional BCM plans.
• Develop strategic relationships with key vendors to ensure alignment and mutual benefit.
• Drive empowerment through the outsourced model.
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Compliance: Ensure full statutory and legislative compliance across the SA portfolio and all service lines at all times.
• Accountable for risk event identification, escalation, reporting, and remediation.
• Support and drive all Group and functional Governance activity relating to Facilities management.
• Support Group Sustainability targets and disability awareness initiatives.
• Actively contribute to Group citizenship agenda.
• Strategy Leadership: Develop and implement the South Africa FM strategy in line with the Africa CRES FM strategy.
• Ensure FM strategy aligns with and supports all other Africa CRES and business activities.
• Communicate the FM Services strategy across the workforce to enable awareness of contributions to the overall business strategy.
• Act as an ambassador for Africa CRES and develop relationships in the wider community to support the activities of the Bank.
• Be recognized as a thought leader in industry bodies within the SA FM service industry.

Education

• Bachelor's Degrees and Advanced Diplomas: Physical Planning and Construction (Required)