- To lead, develop and motivate specialist digital sales and support teams to the caliber necessary to meet the current and long-term needs of the Digital Services business functions in order to achieve the targets set within the agreed departmental budget and deliver maximum results both individually and as a team.
- Effectively manage the Digital Services P&L in line with Company business plans & objectives and manage the output of all required data and reporting to senior management as requested. Key metrics are P&L management of ITS lines of business.
- Key objective is to establish and develop digital service lines in alignment with the Ricoh Europe strategy.
- Manage the on-going Board to Board level relationships with key Business Partner clients to maximise customer retention and growth opportunities.
- Manage the development of strategic and new business growth opportunities, in order to achieve the targets, set within the Channel budget.
- Drive sales & marketing initiatives that develop incremental business opportunities and financial results through innovative thinking and program leadership and empowering the ITS team.
- Develop superior vendor and partner relationships adding value to the sales proposition and unit profitability / growth within the governance of the procurement framework and negotiate the best possible position.
- Own the interface with senior management and accept accountability for all aspects of the business unit performance and conduct.
- Actively liaise and build / manage campaigns with the Marketing department both locally and globally.
- Create and sustain relationships with international peers and management to actively follow product portfolio and acquisition strategy.
- Responsible for accessing the local applicability of international solutions.
You will ideally have
Required Skills, Knowledge & Experience
- Tertiary qualification as a minimum (Business degree)
- Experience in strategic business acquisitions will be an advantage
- Successful track record of the management of Digital Services strategy, transformation, and execution
- Successful track record of managing a Sales teams at a National level
- Ability to translate Ricoh mid-term plans into tangible / measurable results
- Excellent communication and presentation skills
- Excellent people management skills, to lead, motivate, develop and coach
- Proven track record of consistently achieving targets
- High level of business acumen
- Honesty and integrity
- High level of interpersonal skills
- Track record of successful Profit and Loss management and accurate forecasting
- Excellent target market knowledge
- Proven relationships with key vendors and a full understanding of their key programs
- Full understanding of the ancillary business functions within the Ricoh Family Group
- Innovative, focused and results driven
- Appetite for learning and growth in the areas of digital transformation
- Ability to focus on quantitative and qualitative performance measures
- Futuristic views and technical disruption to give Ricoh the edge in the market
In return for your commitment, you can expect
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation. This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.