Head : Delivery Management

Alexforbes; Gauteng; On-site; ZAR 600,000 - 1,200,000; Full time

Job summary

An established industry player is seeking a strategic leader to head Delivery Management, responsible for the end-to-end delivery of transformative technology solutions. This role emphasizes operational excellence, driving efficiency and reliability while championing automation and continuous improvement. With a focus on optimizing investments and fostering innovation, the successful candidate will lead initiatives that meet current demands and prepare for future growth. This is a fantastic opportunity to make a significant impact in a dynamic environment, shaping the future of technology delivery and driving high-performance teams towards excellence.

Qualifications

• 10-15 years in technology delivery leadership with a focus on software engineering and DevOps.
• Proven track record in managing large-scale delivery programs and optimizing investments.

Responsibilities

• Define and drive the technology delivery strategy, ensuring scalability and efficiency.
• Oversee the adoption of modern engineering practices and governance frameworks.

Skills

Technology Delivery Leadership

Software Engineering

DevOps

Release Management

Agile Methodologies

Automation Principles

Integration Architecture

API Management

Cloud Adoption

Microservices

Education

Matric

Bachelor's Degree in Computer Science

Bachelor's Degree in IT

Bachelor's Degree in Software Engineering

Tools

CI/CD Pipelines

Infrastructure as Code (IaC)

AIOps

Job description

The Head of Delivery Management is a strategic leader responsible for orchestrating the end-to-end delivery of transformative technology solutions.

This role drives operational excellence by ensuring every phase from development and deployment to integration and change management is executed with precision, quality, and agility.

By optimizing delivery practices for efficiency, scalability, and reliability, the Head of Delivery Management champions automation and continuous improvement, ensuring that technology initiatives not only meet today's demands but are also fit for future growth and innovation.

With direct accountability for a RM IT budget and R94M internal workforce costs, this leader is responsible for optimizing investments, ensuring high-impact technology delivery, and fostering a culture of continuous innovation.

Overview:

Education:
Matric
Bachelor's Degree in Computer Science, IT, Software Engineering or related field

Experience:
Extensive experience in technology delivery leadership, with a proven track record in software engineering, DevOps, and release management - 10 to 15 years' experience required.
Strong experience in modernization of legacy environments, including cloud adoption, microservices, and re-platforming initiatives - 10 to 15 years' experience required.
Expertise in agile, DevOps, and automation principles to drive high-performance delivery - 10 to 15 years' experience required.
Sound knowledge of integration architecture and API management to enable scalable business solutions - 10 to 15 years' experience required.
Experience managing large-scale delivery programs with a focus on operational excellence and continuous improvement - 10 to 15 years' experience required.
Proven ability to collaborate with senior stakeholders, translating business objectives into actionable technology roadmaps - 10 to 15 years' experience required.
Relevant Experience in the Financial Services Industry – 10 to 15 years' experience required.

Key Performance Areas:

1. Delivery Practice Management and Execution Strategy:
   Define and drive the enterprise-wide technology delivery strategy, ensuring scalability, efficiency, and alignment with corporate goals.
   Establish and govern a best-in-class delivery framework, incorporating Agile, DevOps, and continuous improvement methodologies.
   Oversee the standardization of delivery models, ensuring they enable business agility and innovation.
   Shape policies that enhance collaboration between business and IT teams, ensuring value-driven technology investments.
   Define success metrics and key performance indicators (KPIs) for technology execution, efficiency, and business impact.
2. Development Management and Engineering Governance:
   Set the strategic direction for software development, ensuring alignment with enterprise technology architecture and modernization efforts.
   Oversee the adoption of modern engineering practices, such as cloud-native development, AI-driven software automation, and microservices architecture.
   Establish governance frameworks that ensure software quality, security, and regulatory compliance.
   Ensure that development strategies support business innovation, customer experience, and rapid time-to-market.
   Influence enterprise decisions on technology stack, software lifecycle governance, and technical debt management.
3. Deployment & Release Management Governance:
   Define the enterprise-wide deployment and release strategy, ensuring a seamless, risk mitigated, and efficient rollout of technology solutions.
   Oversee the establishment of governance models for deployment frequency, risk assessment, and rollback mechanisms.
   Drive the transition toward feature-driven, automated, and incremental release strategies, minimizing disruptions while maximizing innovation velocity.
   Ensure that business continuity and security compliance are embedded in deployment governance frameworks.
   Foster a culture of continuous deployment and operational excellence, ensuring alignment with organizational goals.
4. Deployment & Release Automation Strategy:
   Define and oversee an automation-first approach for software delivery, ensuring acceleration, consistency, and cost optimization.
   Oversee the adoption of end-to-end CI/CD pipelines, DevSecOps, and infrastructure-as-code (IaC) strategies.
   Establish policies for zero-downtime deployment, AIOps-driven automation, and self-healing systems.
   Ensure automation strategies contribute to cost savings, reduced time-to-market, and enhanced developer productivity.
   Drive enterprise-wide adoption of AI, machine learning, and predictive analytics for release management.
5. Enterprise Integration & Interoperability Strategy:
   Develop and oversee the strategic direction for system integration, ensuring seamless interoperability across enterprise platforms.
   Establish governance policies for API architectures, microservices adoption, and event-driven integration.
   Drive the organization's transition toward cloud-native, hybrid, and multi-cloud integration architectures.
   Ensure that integration strategies enhance business agility, customer experience, and digital transformation goals.
   Oversee security, compliance, and performance considerations in integration frameworks, API management, and data exchanges.
6. Technology Change Management & Risk Mitigation:
   Define and oversee the enterprise-wide technology change strategy, ensuring smooth adoption with minimal risk and disruption.
   Establish governance structures that align technology change with corporate transformation initiatives.
   Oversee risk management strategies for IT change, ensuring regulatory compliance, security, and business continuity.
   Champion AI-driven predictive analytics for change impact assessment and risk mitigation.
   Ensure stakeholder alignment, fostering executive collaboration and enterprise-wide technology adoption strategies.

Core Competencies:

• Strategic Thinking – Expert level
• Problem-Solving & Innovation – Expert level
• Resilience & Adaptability – Expert level
• Execution Excellence – Expert level

The company's approved employment equity plans and targets will be considered as part of the recruitment process.

As an equal opportunities employer, we actively encourage and welcome people with disabilities.