Head, Client Solutions

Business Segment: Business & Commercial Banking

Location: ZA, GP, Johannesburg, Baker Street 30

Role Overview:

Accountable for delivery of run and build the bank for the Banking Products Client Journey (which includes lifecycle management and maintenance of multiple solutions).

Owns the vision and definition of the client journey, as well as all journey targets (customer, financial, and operational) at client journey level and alignment thereof to Standard Bank targets.

To lead a multi-disciplinary and multi-skilled team to deliver the target state client journey (i.e. assessment of the current state, re-imagine the journey, build solutions, scaling of solutions, and maintenance thereof).

Qualifications:

Business Commerce Honours Degree

Experience:

1. More than 10 years experience in managing products, delivering business value, managing teams, managing product lifecycle, managing IT projects.
2. Experience in business and value prioritisation and effectively managing front to back delivery teams i.e. business, specialised functions (Subject Matter Experts), and IT delivery.
3. Experience in effectively managing relationships across the value chain.
4. Experience in delivering multiple large-scale IT projects (from conception to delivery) simultaneously.
5. Strong financial background and good technical / IT understanding.