256-

Shaheen Center; Sandton; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established retail company with over 40 years of experience is seeking a dedicated individual to join their team. This role involves processing refunds and returns, training new cashiers, and ensuring excellent customer service. The ideal candidate will possess strong interpersonal and communication skills, along with a background in commerce or business administration. Join a company focused on expanding its branches and providing modern home needs, including appliances and kitchenware. If you're passionate about retail and customer satisfaction, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in a retail or customer service role.
• Strong communication and leadership abilities.

Responsibilities

• Process refunds and returns while addressing customer inquiries.
• Train new cashiers and oversee junior cashiers' activities.
• Promote new store products and maintain store cleanliness.

Skills

Interpersonal Skills

Communication Skills

Time Management

Leadership Skills

Education

Commerce

Business Administration

Job description

Responsibilities:

1. Processes refunds and returns.
2. Activates gift cards.
3. Addresses customer questions and complaints.
4. Reports complaints and problems to store manager.
5. Counts out register drawer at end of shift.
6. Promotes new store products.
7. Assists sales associates in closing sales.
8. Trains new cashiers.
9. Oversees activity of junior cashiers to ensure that they are working up to store expectations.
10. Ensures that all register drawers are balanced at the end of a shift.
11. Replaces register tape and replenishes register cash supply as needed.
12. Keeps front end of store clean and organized.
13. Restocks, replaces, and organizes items on the sales floor.
14. Assists in cleaning store during closing shifts.
15. Takes note of suspicious behavior of customers or employees and reports this to managers as needed.

Job Requirements:

1. Commerce, Business Administration, or related field.
2. 2+ years previous experience.
3. Great interpersonal skills.
4. Excellent communication and time management skills.
5. Well-developed motivational and leadership skills.
6. Excellent verbal and written communication skills.
7. Age: Min 23 Years, Max 35 Years.
8. Nationality: Egypt.
9. Residence Location: Alex, Egypt.
10. Languages: Arabic - Fair, English - Fair.
11. Own a Car: Any.
12. Have Driving License: Any.

About The Company:

Retail Company with over 40 years of experience, specialist in all modern home needs, including home appliances, kitchenware, and home linen. Our vision is to expand our branches all over Egypt with a marketing strategy focused on hard discount stores.