Guesthouse / Villa Manager

Istaff Recruitment; Stellenbosch; On-site; ZAR 350,000 - 600,000; Full time

Job summary

iStaff Recruitment recherche un Villa Manager pour gérer les opérations d'une villa à Stellenbosch. Le candidat idéal possède une solide expérience dans un rôle similaire en service à la clientèle, ainsi que des compétences exceptionnelles en gestion d'événements et en préparation de repas. Ce poste en résidence exige une attention particulière aux détails et un dévouement à offrir une expérience mémorable aux invités.

Qualifications

• Expérience solide dans une position similaire avec des clients fortunés.
• Maîtrise de la cuisine et gestion des événements.
• Fortes compétences en communication et gestion du personnel.

Responsibilities

• Gérer les opérations quotidiennes du villa.
• Planifier et préparer des repas, gérer le personnel.
• Assurer la satisfaction des clients et la conformité réglementaire.

Skills

Gestion du personnel

Préparation de repas

Service à la clientèle

Job description

We require a detail-oriented individual with a great sense of care for people, animals, and property, respect for others, and a passion for getting things right, in the right way, to manage a Guesthouse / Villa in Stellenbosch.

Purpose of the role :

The Villa Manager is responsible for the daily operations and ensuring guests have a wonderful stay. This includes overseeing housekeeping and staff, providing high-quality, tailored meals, and handling guest interactions. Your duties range from welcoming guests and administrative tasks to budgeting, meal planning, kitchen management (including food safety), and coordinating with other estate staff for a seamless guest experience. This is a live-in position.

Requirements :

Solid experience in a similar position where you had to deal with high net worth clients.

Duties and Responsibilities :

1. Plan, prepare, and cook meals for guests, owners, and staff, accommodating dietary preferences and requirements.
2. Develop customized menus for various occasions.
3. Maintain an active list of private chefs for the development and execution of menus.
4. Order fresh ingredients and ensure no shortages.
5. Assist in planning and executing menus for special events.
6. Maintain an up-to-date supplier/vendor list to assist in all events held at the villa.
7. Ensure events run smoothly and according to budget.
8. Effective communication with HR, staff, and General Manager to ensure the site is well managed. Keep accurate records of wine sales, expenditures, and staff hours.
9. Develop guest stay itineraries according to guest stay requirements.
10. Keep track of occupancy.
11. Act as brand ambassador to promote wines.
12. Prepare and analyze budget submissions and monitor expenses according to annual budgets as well as income received per guest stay.
13. Track all expenses according to the budget.
14. Ensure a pleasant guest experience and assist where needed.
15. Ensure sufficient staff on duty for weekends and public holidays.
16. Run errands and purchase goods when the driver is not available.
17. Ensure pools are maintained by maintenance.
18. Ensure air conditioning systems work properly.
19. Act as host when requested.
20. Ensure alarm systems are activated when guests leave.
21. Supervise and manage all villa employees, including but not limited to housekeepers, groundskeepers, and security guards.
22. Ensure the villa complies with health, safety, and sanitation regulations, including annual servicing of fire extinguishers.

PLEASE NOTE : Thank you for your interest in this position. We will review applications and contact suitable candidates. Due to high application volume, we may not respond to all individually. If you do not hear from us within 7 days, your application was not successful. Your CV will remain in our database for future opportunities.

In the meantime, download our EBOOK to better understand our process and how we work.

When applying, ensure your CV is in WORD or PDF format, not scanned, as scanned CVs will not be considered. If you cannot apply via the provided link, upload your CV to our website: www.istaffrecruitment.co.za/jobs.

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By applying, you accept our POPI Act policy, available on our website.

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