Guest Relations & Front Office Lead, Luxury Estate

University of Fort Hare; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prestigious university is looking for a Guest Relations & Front Office Coordinator in Stellenbosch. This role requires strong organizational skills and hospitality administration experience, focusing on guest service and coordination within a luxury environment. The ideal candidate will manage reservations and reception duties, ensuring high service standards. If you are passionate about hospitality and enjoy working directly with guests, this position offers a unique opportunity in a beautiful setting.

Qualifications

• Previous experience in luxury or boutique hospitality administration.
• Strong attention to detail and organizational skills.
• Friendly communication style with a passion for service.

Responsibilities

• Act as the first point of contact for guests via phone, email, and in person.
• Manage restaurant and guest house reservations.
• Support daily administrative functions in hospitality operations.

Skills

Hospitality administration experience

Organizational skills

Professional communication

Multitasking ability

MS Office proficiency

POS systems knowledge

Tools

Dineplan

Micros POS

Job description

A prestigious university is looking for a Guest Relations & Front Office Coordinator in Stellenbosch. This role requires strong organizational skills and hospitality administration experience, focusing on guest service and coordination within a luxury environment. The ideal candidate will manage reservations and reception duties, ensuring high service standards. If you are passionate about hospitality and enjoy working directly with guests, this position offers a unique opportunity in a beautiful setting.