Guest Experience Leader — Front Desk Manager

Staff Connection - Hospitality Recruitment and Executive Search; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality recruitment agency in South Africa seeks a motivated Junior Front Office Manager to lead the front desk team and ensure top-notch guest service. The ideal candidate will have at least 2 years of front office or hospitality experience, strong communication and problem-solving skills, and knowledge of PMS. Join us to create seamless experiences for guests. This permanent position offers competitive, market-related compensation.

Qualifications

• Minimum 2 years of front office or hospitality experience.

Responsibilities

• Lead the front desk team and ensure top-notch guest service.
• Handle check-ins, check-outs, and guest requests.
• Support training, scheduling, and daily administration.
• Work closely with other departments to create seamless experiences.

Skills

Strong communication skills

Problem-solving skills

Guest-focused attitude

Tools

PMS knowledge

Job description

A hospitality recruitment agency in South Africa seeks a motivated Junior Front Office Manager to lead the front desk team and ensure top-notch guest service. The ideal candidate will have at least 2 years of front office or hospitality experience, strong communication and problem-solving skills, and knowledge of PMS. Join us to create seamless experiences for guests. This permanent position offers competitive, market-related compensation.