Guest Experience Cashier — Fast Service & Upsell

Pedros; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A popular fast-food establishment in Durban is seeking a Customer Service representative responsible for delivering exceptional service and processing transactions accurately. The role includes maintaining service speed, educating customers about promotions, and ensuring the cleanliness of service areas. Candidates should have at least a Senior Certificate and one year of retail cashier experience, preferably in a quick-service restaurant environment.

Qualifications

• Preferred: National Senior Certificate.
• Must have: Senior Certificate.
• Experience in cash handling preferred.

Responsibilities

• Provide great customer service by processing orders.
• Maintain speed of service during peak times.
• Educate customers about promotions effectively.

Skills

Literacy skills

Numeracy skills

Customer service

Time management

Upselling techniques

Education

National Senior Certificate

Senior Certificate

Job description

A popular fast-food establishment in Durban is seeking a Customer Service representative responsible for delivering exceptional service and processing transactions accurately. The role includes maintaining service speed, educating customers about promotions, and ensuring the cleanliness of service areas. Candidates should have at least a Senior Certificate and one year of retail cashier experience, preferably in a quick-service restaurant environment.