Growth Training Specialist

TalentPop App; Pretoria; Remote; ZAR 200,000 - 300,000; Full time

Job summary

Join a fast-growing startup in the eCommerce ecosystem as a Training & Development Specialist. This entry-level position involves hosting training sessions, developing training materials, and delivering ongoing training for new and current team members. Enjoy a collaborative work environment, with benefits including health insurance, paid time off, and a full-time remote working setup.

Benefits

Paid Time Off

Health Insurance + Dental Coverage

Permanent and Full-Time Work From Home Setup

Qualifications

• Familiarity with SEO, Email Marketing, eCommerce, Data Analytics/Reporting.
• Experience with tools related to Email Marketing and eCommerce.
• Proficiency in communication tools like Gmail and Slack.

Responsibilities

• Host training classes via Zoom and conduct new agent training.
• Deliver ongoing training and evaluate candidates' performance.
• Create training materials and develop training plans.

Skills

Communication

Coaching

Planning

Attention to Detail

Engagement Skills

Education

1–2 years of training experience

1–2 years of virtual assistant experience preferred

Tools

Shopify

Klaviyo

Canva

Trainual

Loom

Job description

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Join Our Team as a Training & Development Specialist Growth!

This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem!

Job Responsibilities

• Host training classes via Zoom, discussing topics in the training outline (camera on 50–70% of the shift).
• Train newly hired agents on policies, tools, software, and resources to help them prepare for their roles.
• Deliver ongoing training for current team members to maintain and enhance their skills.
• Lead Onboarding Week training, evaluate candidates, and determine advancement based on training performance.
• Conduct evaluations and assessments in collaboration with Team Leads for continuous improvement.
• Host one-on-one and group Zoom training sessions on Email Marketing, SEO, eCommerce, Data Analytics, Customer Service, etc.
• Create training materials and develop training plans for different tools and topics relevant to agents’ roles.
  
  

Qualifications

• 1–2 years of training experience
• 1–2 years of virtual assistant experience preferred
• Experience in at least two to three of the following: SEO, Email Marketing, eCommerce Website tasks, Data Analytics/Reporting
• Knowledge and experience in eCommerce
• Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting
• Experience with Canva, Trainual, and Loom is a plus
• Excellent written and verbal communication skills
• Strong coaching, planning, and organizing skills
• Excellent attention to detail
• Self-starter and motivational leader
• High energy and strong engagement skills
• Proficient in communication tools like Gmail and Slack
  
  

Internet Requirements

• DSL, Cable, or Fiber internet (LAN connection required, 20 Mbps minimum)
  
  

Perks & Benefits

• Paid Time Off
• Health Insurance + Dental Coverage
• Permanent and Full-Time Work From Home Setup
  
  

Why Join Us?

• Fast-growing startup in the eCommerce ecosystem
• Be inspired daily by a team of winners
• Collaborative team and positive work environment
• Clear career path and opportunities for advancement
  
  

Ready to Grow with Us?

If you’re ready to empower others and grow your own career in the process, we’d love to hear from you. Let’s build something amazing together!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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